Anastasia Kose Email & Phone Number

Ottawa, Ontario, Canada

As a Corporate Senior Travel Advisor at McCord Travel, a Direct Travel Company, I provide exceptional travel solutions for long-standing business and public sector clients while collaborating closely with leadership and my team.Key Responsibilities:• Manage all aspects of client travel reservations, ensuring compliance with travel policies.• Develop creative solutions for complex travel requests.• Advise clients on optimal fare and routing options to maximize cost-effectiveness.• Build and maintain strong relationships with travel arrangers and travelers.• Conduct quality control checks on reservations prior to ticket issuance.

Ottawa, Ontario, Canada

• Manage all aspects of business travel reservations, including flights, accommodations, and transportation, utilizing Apollo.• Develop and implement strategic travel solutions for high-profile clients, including C-suite and VIP accounts.• Ensure compliance with travel policies and procedures, conducting thorough quality control checks prior to ticket issuance.• Support preferred vendor agreements and maintain strong relationships with travel arrangers and travelers.• Serve as a backup for the Special Services Desk, Reconciliation team, and Rap Desk, ensuring smooth operations across various functions.• Provide exemplary customer service by handling complex and unusual travel requests with discretion.

Warsaw, Mazowieckie, Poland

In this role, I managed a portfolio of high-profile clients, providing end-to-end travel management for VIP accounts. My expertise in international fare construction and routing enabled me to deliver efficient and cost-effective travel solutions.Key Responsibilities: • Book and manage worldwide travel arrangements for VIP clients, ensuring high levels of service and satisfaction. • Demonstrate expertise in international fare construction and airline routing to optimize travel efficiency. • Respond promptly to schedule changes and service amendments, maintaining high client satisfaction. • Collaborate with C-suite executives, employing strong problem-solving skills to address unique travel needs.

Warsaw, Mazowieckie, Poland

As a Business Travel Counselor, I provided travel advisory services, managed bookings, and ensured compliance with travel policies for clients.Key Responsibilities:• Advised clients on travel options, made reservations for flights, hotels, and transfers, and ensured compliance with travel policies.• Utilized Galileo and Amadeus to manage bookings, prepare tickets, and handle complex travel arrangements.• Counseled clients on terms and conditions, including cancellation policies, ensuring a clear understanding of travel terms.

Warsaw, Mazowieckie, Poland

I delivered exceptional guest service, managing check-ins and addressing customer inquiries to enhance the guest experience at the hotel.Key Responsibilities:• Manage guest check-ins and coordinate amenities to ensure a pleasant stay.• Handle incoming calls and address inquiries, ensuring a positive experience for all hotel guests.

Warsaw, Mazowieckie, Poland

In this position, I managed the invoicing process for multiple client accounts, ensuring accuracy and timely payments.Key Responsibilities:• Oversee invoicing for client accounts, ensuring prompt payments and accurate balance management.• Monitor outstanding balances and communicate with clients to resolve discrepancies.• Maintain detailed records of client payment histories with a strong attention to detail.

Roda, Corfu, Greece

Kokkini Hani, Crete, Greece