Amanda Popko Email & Phone Number

Multi-faceted role for online DTC and wholesale fulfillment frozen food company. Resolve online customer issues via Gorgias ticket management, email, and Facebook Business, Oversee inventory control & fulfillment processes with 3PL partner. Support owner with ad hoc wholesale and administrative projects. Light lead generation for company expansion and wholesale account tracking

Brooklyn, Ny

Correspond with dozens of grocery vendors focused on sustainability, and regional NYS or hyper local Brooklyn products. Reconcile invoices for COGs tracking. Collaborate with department managers for seasonal catering offerings, and coordinate with marketing lead to promote new items or sales. Monitor appliance maintenance records, schedule repairs.

Brooklyn, Ny

Manage inventory life cycle (purchasing to merchandising) of 2 location parenting boutique. Assist in maintenance of Shopify e-store including copywriting, packing & shipping, and product research. Resolve customer concerns in a timely fashion. Reduce spending by 20% in identifying non-selling product, and sourcing more cost effective vendors. Train staff on new products and stocking procedures.

Exeter, Nh

Train and develop sales skills for primarily teen sales staff. Prioritize daily agenda based on customer traffic, project deadlines, or ad hoc needs. Create weekly schedule, execute merchandising projects, and accurately follow through typical retail cash handling procedures.

Seabrook, New Hampshire

Consumer wireless sales associate for Verizon, AT&T, Sprint and PAYGo. Promoted from Sales Associate to Assistant Manager within three months of hire.

Bachelor Of Arts (B.A.), English, Cum Laude

English

Activities and Societies: Honor Society, SSC Library Cataloging Assistant Fall 2004