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Arvind Kumar Rao Email & Phone Number
Lead Software Engineer
at
Freshworks
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead Software Engineer
Location
Hyderabad, Telangana, India
Company size
Who is Arvind Kumar Rao? Overview
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Quick answer
Arvind Kumar Rao is listed as Lead Software Engineer at Freshworks, a company with 8874 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Arvind Kumar Rao.
Arvind Kumar Rao previously worked as Lead Software Engineer - Backend at Freshworks and Technical Lead at Genesys. Arvind Kumar Rao holds Bachelor Of Technology (B.Tech.), Computer Science And Engineering, First Class (Cgpa 7.32) from National Institute Of Technology Calicut.
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Freshworks
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Profile bio
About Arvind Kumar Rao
Dynamic technical lead and backend engineer with 11 years of experience and a proven track record of driving success across various technology stacks. Interests: Distributed Systems, Microservices, Financial systems and Scaling
Current workplace
Arvind Kumar Rao's current company
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Freshworks
6 roles
Arvind Kumar Rao work experience
A career timeline built from the work history available for this profile.
Lead Software Engineer - Backend
Current
Nov 2023 - Present
Technical Lead
Feb 2022 - Nov 2023
Lead Engineer
- Contributions to product lifecycle:
- Leading the project SIP Feature Server and driving requirement from Product Management team.
- Planning the effort estimation, execution, design, implementation, code review, test and delivery of requirements from PMs.
- Work with global teams and other stakeholders to drive the requirement to completion.
- Managing team’s growths, improving team efficiency, hiring and contributing to organizations growth. Contributions to development:
- Voice Microserviceso Created Single Jenkins pipeline to handle all stages of SDLC before its deployment in azure production with help of GitHub workflow and GitHub CLI to deploy docker build in azure dev and stage.
Sep 2020 - Feb 2022
Senior Software Engineer
- Contributions:
- Designed deployment architecture of Genesys SIP Device Management in Cloud (AWS).
- Developed support in Device Management required for it to be deployed in Cloud (ZTP of Polycom, S3 storage for IP Phones firmware, Load Balancing, IAM role-based authentication etc)
- Designed and Developed support for graceful shutdown of SIP Feature Server
- Developed Bulk Upgrade framework for SIP Feature Server with Python to upgrade all feature Servers in production within few minutes.
- Designed and Developed support for TLSv1.2 and above protocols in SIP Feature Server.
Jun 2017 - Sep 2020
Software Engineer
- Contributions:
- Designed and Developed UI for Device Management solution which is provisioning tool for SIP Phones in contact center.
- Added support for Yealink, AudioCodes and Polycom in Device Management.
- Added Genesys brand IP Phone support to Device Management.
- Implement pagination API to list thousands of SIP Phones in device management
- Designed Rest APIs for Device management
Jun 2013 - Jun 2017
Team & coworkers
Colleagues at Freshworks
Other employees you can reach at freshworks.com. View company contacts for 8874 employees →
KB
Khizer Butt
Colleague at Freshworks
Lahore, Punjab, Pakistan, Pakistan
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SB
Shanmuganathan B
Colleague at Freshworks
Chennai, Tamil Nadu, India, India
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AP
Arun P N
Colleague at Freshworks
Chennai, Tamil Nadu, India, India
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AN
Akshaya N
Colleague at Freshworks
India, India
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SJ
Shreyas Jagadeesh
Colleague at Freshworks
Chennai, Tamil Nadu, India, India
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JK
Josephine K Fong, Mba
Colleague at Freshworks
San Francisco, California, United States, United States
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AR
Aishvarya Ramkumar
Colleague at Freshworks
India, India
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AG
Ashish Gupta
Colleague at Freshworks
Bengaluru, Karnataka, India, India
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GH
Greg Hans
Colleague at Freshworks
Columbus, Ohio Metropolitan Area, United States
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EL
Eric Lipsky
Colleague at Freshworks
San Francisco Bay Area, United States, United States
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Khizer Butt
Colleague at Freshworks
Lahore, Punjab, Pakistan, Pakistan
View →
SB
Shanmuganathan B
Colleague at Freshworks
Chennai, Tamil Nadu, India, India
View →
AP
Arun P N
Colleague at Freshworks
Chennai, Tamil Nadu, India, India
View →
AN
Akshaya N
Colleague at Freshworks
India, India
View →
SJ
Shreyas Jagadeesh
Colleague at Freshworks
Chennai, Tamil Nadu, India, India
View →
JK
Josephine K Fong, Mba
Colleague at Freshworks
San Francisco, California, United States, United States
View →
AR
Aishvarya Ramkumar
Colleague at Freshworks
India, India
View →
AG
Ashish Gupta
Colleague at Freshworks
Bengaluru, Karnataka, India, India
View →
GH
Greg Hans
Colleague at Freshworks
Columbus, Ohio Metropolitan Area, United States
View →
EL
Eric Lipsky
Colleague at Freshworks
San Francisco Bay Area, United States, United States
View →
3 education records
Arvind Kumar Rao education
Bachelor Of Technology (B.Tech.), Computer Science And Engineering, First Class (Cgpa 7.32)
Intermediate, Cbse, First Class(82%)
Jawahar Vavodaya Vidyalaya Gauriganj Sultanpur
High School, Cbse, First Class(91%)
Jawaher Navodaya Vidyalaya Gauriganj Sultanpur
FAQ
Frequently asked questions about Arvind Kumar Rao
Quick answers generated from the profile data available on this page.
What company does Arvind Kumar Rao work for?
Arvind Kumar Rao works for Freshworks.
What is Arvind Kumar Rao's role at Freshworks?
Arvind Kumar Rao is listed as Lead Software Engineer at Freshworks.
Where is Arvind Kumar Rao based?
Arvind Kumar Rao is based in Hyderabad, Telangana, India while working with Freshworks.
What companies has Arvind Kumar Rao worked for?
Arvind Kumar Rao has worked for Freshworks and Genesys.
Who are Arvind Kumar Rao's colleagues at Freshworks?
Arvind Kumar Rao's colleagues at Freshworks include Khizer Butt, Shanmuganathan B, Arun P N, Akshaya N, and Shreyas Jagadeesh.
How can I contact Arvind Kumar Rao?
You can use AeroLeads to view verified contact signals for Arvind Kumar Rao at Freshworks, including work email, phone, and LinkedIn data when available.
What schools did Arvind Kumar Rao attend?
Arvind Kumar Rao holds Bachelor Of Technology (B.Tech.), Computer Science And Engineering, First Class (Cgpa 7.32) from National Institute Of Technology Calicut.
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