Akram Ezzat Email & Phone Number

Egypt

Egypt

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

•Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a products and services for a specific pre-defined set of customers to create profitable durable relationship.•Provide the assigned portfolio intermediate customers with personalized service, so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.•Upsell and cross sell other bank products and achieve over the required… Show more •Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a products and services for a specific pre-defined set of customers to create profitable durable relationship.•Provide the assigned portfolio intermediate customers with personalized service, so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty.•Upsell and cross sell other bank products and achieve over the required target. •Ensure delivery of customers promise and practice brand values, continue to maintain improve the quality of service offered.• Minimize customer attrition.• Maintain customer contact.• Efficiently handle customer`s complaints and escalate ass appropriate.• Ensure the implementation of all bank policies/procedures/kyc compliance requirements are in place. Show less

Suez Governorate, Egypt

• Sales Targets for the different offers, products and services.• Handling customers " inquiries and complaints.• Provide excellent product & competition knowledge.• Achieve the agreed shopping strategy. • Delighting first class customer's (Premium Customers).• Handle all multi – skills function (Cash – inventory).• Ensure accurate and smooth day – to – day operations.• Deliver World Class Customer Experience.

Suez Governorate, Egypt

Office Manager for company manager