Mohammad Akram Hossain

Mohammad Akram Hossain Email and Phone Number

“Marketing enthusiast 📊 | Passionate about sales growth 📈 and creative solutions 💡
Mohammad Akram Hossain's Location
Chattogram, Bangladesh, Bangladesh
About Mohammad Akram Hossain

A dynamic and goal-driven BBA graduate in Marketing with hands-on experience in team leadership,sales operations, and customer service. Proficient in digital tools and equipped with technicalexpertise in CRM systems, market research, and campaign management. I excel at building strongclient relationships, analyzing market trends, and driving revenue growth through innovativestrategies. My career objective is to contribute to a forward-thinking organization by leveraging mymarketing acumen and sales expertise to achieve measurable business success. 1. Certifications: • Diploma in Computer Studies: Advanced MS Office, Google Workspace, Email Management . • National Skill Standard Program (360 Hrs.): Advanced Computer Applications, File Management, OS expertise . 2. Key Skills: • Microsoft Office Suite, CRM software, Google Analytics, Social Media Management . • Market Research, Campaign Optimization, Sales Forecasting, KPI Tracking . 3. Soft Skills: • Leadership, Communication, Time Management, Problem-Solving . 4. Technical Competencies: • POS Systems, SEO, Keyword Research, Sales Presentations .5. KEY COMPETENCIES-Strategic Marketing & Sales Planning-Customer Relationship Management-Market Research and Analysis-Campaign Optimization-Negotiation and Deal Closure-Sales Performance Monitoring

Mohammad Akram Hossain's Current Company Details

“Marketing enthusiast 📊 | Passionate about sales growth 📈 and creative solutions 💡
Mohammad Akram Hossain Work Experience Details
  • Transcom Foods Limited
    Team Member
    Transcom Foods Limited Dec 2023 - Mar 2024
    Chattogram, Bangladesh
    Key Responsibilities:**Dough Section:**- Prepare pizza dough as per store recipes.- Roll and shape dough for pizza bases.- Ensure consistency and quality of dough.- Manage and monitor dough ingredient supplies.- Maintain cleanliness of the dough preparation area.**Rider Section:**- Deliver pizzas promptly and accurately to customers.- Provide friendly service and handle payments or tips.- Plan efficient delivery routes to minimize delays.- Keep the delivery vehicle clean and well-maintained.- Verify orders before leaving the store and upon delivery.**Service Section:**- Greet and assist customers with their orders and inquiries.- Accurately input orders into the system and handle payments.- Set up and clean dining areas for customer use.- Provide information about menu items and promotions.- Address and resolve customer issues or complaints.
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  • Pran-Rfl Group
    Shift Incharge
    Pran-Rfl Group Oct 2022 - Mar 2023
    Chattogram, Bangladesh
    Delivered high-quality customer support by resolving inquiries, processingtransactions, and addressing complaints with professionalism andefficiency. Managed a high volume of customer interactions daily,ensuring accurate information and assistance were provided. Collaboratedwith cross-functional teams to improve service delivery, adhered tocompany policies, and maintained data confidentiality.*Achievements:*-Handled over 1,500 customer interactions monthly, achieving a 98%customer satisfaction score.-Reduced average issue resolution time by 25% through processimprovements and effective communication.-Consistently met or exceeded key performance indicators, earningrecognition as a top-performing team member for three consecutive quarters. *Key Responsibilities:* - Managed software POS systems - Developed and executed sales and marketing strategies - Communicated effectively with upper management and team members - Applied LIFO & FIFO inventory methods for stock management - Built and maintained strong customer relationships - Prepared and managed monthly expense reports - Operated and managed Foodpanda & Pathao POS systems - Coordinated daily product demand for online sales
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  • Flavors Premium Sweets & Bakers
    Cash In-Charge
    Flavors Premium Sweets & Bakers Nov 2021 - Oct 2022
    Chattogram, Bangladesh
    Key Responsibilities :- Provided detailed information about products and promotions.- Monitored and reported on inventory levels to ensure stock availability.- Maintained cleanliness and organization of the store and displays.- Manually recorded sales transactions and maintained accurate documentation.- Addressed and resolved customer complaints and concerns effectively.- Adhered to store policies and procedures consistently.
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Mohammad Akram Hossain Education Details

Frequently Asked Questions about Mohammad Akram Hossain

What is Mohammad Akram Hossain's role at the current company?

Mohammad Akram Hossain's current role is “Marketing enthusiast 📊 | Passionate about sales growth 📈 and creative solutions 💡.

What schools did Mohammad Akram Hossain attend?

Mohammad Akram Hossain attended National University | Bangladesh, Bangladesh Technical Education Board, Hazera-Taju Degree College, Sha Waliullah Institute, Chittagong City Corporation Computer Institute.

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