• Greet and welcome clients as the first point of contact, ensuring a positive experience.• Guide clients through the showroom, providing detailed information about BYD car models and their features.• Manage reception duties, including data entry, customer inquiries, and coordination with the sales team.• Successfully handle the launch of the new showroom, contributing to its success by achieving excellent client reviews.

• Ensured a unique client experience according to VIP brand standards.• Utilized the steps of a sale (welcome, discover, understand, convince, close, and develop).• I executed the steps of a cord bracelet change, doing over 200 bracelets per day.• Guided the clients through the accessories section, understanding their preferences and recommending items accordingly.

• Provide an excellent client experience, demonstrating knowledge about products.• Working on prospect clients and serving the client in accordance with Zegna client ceremony.• Drive individual KPI goals and category goals.• Guarantee cross and up-selling of products for all product categories available in the store.

• Provided top-tier customer service, assisting with inquiries, purchases, and technical support.• Managed inventory with precision, maintaining seamless shopping experiences.• In-charge of cash & register handling, as well as all paperwork necessary for a proper money transaction.• Maintained an elegant store layout to maximize product visibility and presentation