Software Support Engineer
Current- Shipping company related software.- Build/configured, test and performed implementation of hardware and related software.- Performed application configuration and setup across multiple areas of the system and other related applications.- Resolving the queries of client regarding the Information System/Software.- Understand change/new request from client.- Test request in software and forward detail information to developers.- Created and executed manual software test plans, cases and scripts.- Documented software problems, causes and shared with developer.- Provide online support to client.- Resolution of calls logged as per the priority.