15 years of experience in IT insurance quality and then project management. Focus on driving successfully digital transformation projects of national and international customers around cost optimisation, business optimisation and customer relation ship. Hardly involved character and dedicated to customer satisfaction. Customer C-Level interaction.Key assets:- C- Level customer interaction- Focus on customer satisfaction- Communication with clients to have specifications or clarifications- Managing team using agile methodology with sprints, and following their progress using KPI- Updating the client of the project's progress during the sprint - Demo done to the client of the work executed at the end of each sprint- Support clients to solve issues on their sites and for new functionalities to be added on their sites- Writing and updating documentations- Quality assurance : Review automated testing, and do Frontend and backend testing
Listed skills include Software Quality Assurance, Leadership, Test Planning, Test Cases, and 10 others.