My six years of experience working at the front desk have given me valuable insights into guest service and operations. My passion for hospitality led me to pursue Food and Beverage Management, as I believe it’s essential to have a well-rounded knowledge of the industry. In addition, I have worked in two different restaurants in various roles to gain more hands-on experience in restaurant service. These diverse experiences have strengthened my expertise in both hotel operations and the food and beverage sector, allowing me to deliver exceptional service across multiple areas of hospitality.
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HostSom Tum Jinda Gerrard St.Toronto, On, Ca
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HostSom Tum Jinda May 2024 - PresentToronto, Ontario, Canada• Greeted and seated guests, managing reservations and waitlists• Optimized the dining experience through clear communication and personalized menu guidance
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Food And Beverage Server AssistantSavor Thai Jan 2024 - PresentToronto, Ontario, Canada• Ensured seamless guest experience through attentive service• Managed reservations, menus, and promotions effectively• Utilized extensive knowledge of Thai cuisine to enhance guest satisfaction -
At Your Service AgentBangkok Marriott Hotel The Surawongse Oct 2018 - Aug 2022Bangkok, Bangkok City, Thailand• Provided prompt and efficient guest assistance via chat, ensuring satisfaction• Managed restaurant reservations, menus, and promotions• Leveraged global Marriott knowledge for personalized service -
Guest Service Centre OfficerAnantara Hotels, Resorts And Spas Jun 2016 - Oct 2018Bangkok, Bangkok City, Thailand• Collaborated across departments to meet guest requirements and solve problems• Administered smooth communication through the hotel's phone system• Demonstrated excellent customer service skills by promptly handling room service orders and information
Yves Akrika Education Details
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Restaurant/Food Services Management -
Tourism And Travel Services Management
Frequently Asked Questions about Yves Akrika
What company does Yves Akrika work for?
Yves Akrika works for Som Tum Jinda Gerrard St.
What is Yves Akrika's role at the current company?
Yves Akrika's current role is Host.
What schools did Yves Akrika attend?
Yves Akrika attended George Brown College, Huachiew Chalermprakiet University.
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