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Akshat Shivam Email & Phone Number

Senior Application Support Specialist-L2 || Product Mang || ITIL V4 Certified || Incident Management || Freshdesk Expert || Problem Management || ITSM || Change Management || Sprint Deployment at apexanalytix
Location: Gurgaon, Haryana, India 7 work roles 3 schools
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Current company
Role
Senior Application Support Specialist-L2 || Product Mang || ITIL V4 Certified || Incident Management || Freshdesk Expert || Problem Management || ITSM || Change Management || Sprint Deployment
Location
Gurgaon, Haryana, India
Company size

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Akshat Shivam is listed as Senior Application Support Specialist-L2 || Product Mang || ITIL V4 Certified || Incident Management || Freshdesk Expert || Problem Management || ITSM || Change Management || Sprint Deployment at apexanalytix, a company with 353 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Akshat Shivam.

Akshat Shivam previously worked as Senior Application Support Specialist- L2 at Apexanalytix and Senior Consultant- Application Support (L2) at Nsf International. Akshat Shivam holds Bachelor Of Technology - Btech, Computer Science from College Of Engineering Roorkee.

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apexanalytix

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Profile bio

About Akshat Shivam

Currently working as a Senior Implementation Specialist L2 with apexanalytix.I am also ITIL V4 Certified having experience of around 7 years in Software Development and Application Support roles.Also worked as a Technical Reviewer on ITIL V4 video course for Packt.I am driven by curiosity and a strong urge to explore and stay updated with the new innovations in the field of science and technology.

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Akshat Shivam's current company

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apexanalytix
Apexanalytix
Senior Application Support Specialist-L2 || Product Mang || ITIL V4 Certified || Incident Management || Freshdesk Expert || Problem Management || ITSM || Change Management || Sprint Deployment
greensboro, north carolina, united states
Employees
353
AeroLeads page
7 roles

Akshat Shivam work experience

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Senior Application Support Specialist- L2

Current

Gurugram, Haryana, India

- Vendor/ supplier management on SaaS based tool with domain apexanalytix.net/.com- ERP integration with vendor portal for ETL to build a data warehouse.- Involved in handling global Clients, Suppliers & Facilities by troubleshooting and resolve their problems by maintaining SLAs.- Troubleshooting integration issues using ETL tables and ETL directions..

Oct 2022 - Present

Senior Consultant- Application Support (L2)

Gurugram, Haryana, India

Total 5.7 years of IT Experience with ITIL V4 Certification that includes Software Support, Application Support, Frontend Support, Manual Testing profiles. Worked in the wide domains like Audit Management, Supply Chain Management, Sustainability Management, Healthcare sector, Education Sector. Proficient in Customer Success, Customer Satisfaction.

Sep 2021 - Oct 2022

Senior Consultant-Application Support (L1)

Gurugram, Haryana, India

Feb 2021 - Sep 2021

Project Engineer-App Support

Sec 126, SEZ, Noida Area, India

Apr 2018 - May 2019
Team & coworkers

Colleagues at apexanalytix

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3 education records

Akshat Shivam education

Xiith, Pcm

Doon International School Dehradun

Xth, Pcmb

Doon International School Dehradun
FAQ

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What company does Akshat Shivam work for?

Akshat Shivam works for apexanalytix.

What is Akshat Shivam's role at apexanalytix?

Akshat Shivam is listed as Senior Application Support Specialist-L2 || Product Mang || ITIL V4 Certified || Incident Management || Freshdesk Expert || Problem Management || ITSM || Change Management || Sprint Deployment at apexanalytix.

Where is Akshat Shivam based?

Akshat Shivam is based in Gurgaon, Haryana, India while working with apexanalytix.

What companies has Akshat Shivam worked for?

Akshat Shivam has worked for Apexanalytix, Nsf International, Hcl Technologies, Indian Institute Of Technology, Delhi, and Netrix Technology.

Who are Akshat Shivam's colleagues at apexanalytix?

Akshat Shivam's colleagues at apexanalytix include Magdalena Rodríguez, Cynthia Moncourtois, Leela Krishna Bachina, Sonny Vang, and Talor Knowles.

How can I contact Akshat Shivam?

You can use AeroLeads to view verified contact signals for Akshat Shivam at apexanalytix, including work email, phone, and LinkedIn data when available.

What schools did Akshat Shivam attend?

Akshat Shivam holds Bachelor Of Technology - Btech, Computer Science from College Of Engineering Roorkee.

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