Akshata Sunilkumar Email & Phone Number

India

Pune Area, India

• Efficient Multitasking: Aced multiple tasks while meeting deadlines.
• Relationship Building: Fostered positive relationships with customers, staff, and suppliers.
• Inventory Management: Maintained a well-stocked kitchen through efficient scheduling, ordering, and purchasing.
• Cost Control: Minimized costs to stay within budget and boost profits.
• Menu Development and Quality Assurance: Contributed to menu creation, monitored food quality, and maintained consistency.
• Teamwork and Order Fulfilment: Collaborated with the team to prepare orders efficiently.

Pune, Maharashtra, India

• Evaluate hotels: Research and book hotel stays based on specific criteria, provided by the employer.
• Assess phone interactions: Call hotels using scenarios provided by the employer, evaluating staff professionalism and helpfulness.
• Provide detailed reports: Documented experiences with detailed notes, potentially including audio recordings, within a 24-hour timeframe.
• Adaptable and independent: Thrived in a remote work environment.

Pune Area, India

• Profitable Growth: Strategically reinvested profits to support company goals.
• Team Leadership: Managed a team of 4 employees, fostering productivity and efficiency.
• Relationship Building: Established long-term relationships with key clients and partners.
• Operational Excellence: Oversaw daily operations and financial decisions to drive profitability and growth.
• Multitasking Expertise: Efficiently managed purchasing, sales, marketing, and customer accounts.

Pune, Maharashtra, India

• Channel Management: Onboarded hotels with various online travel channels, increasing their online visibility.
• Revenue Generation: Assisted hotels in maximizing room sales and online revenue.
• Data-Driven Strategies: Analysed data to identify opportunities for improving sales performance.

Pune, Maharashtra, India

• Customer Focus: Drove repeat business with exceptional service and addressed customer concerns effectively.
• Team Development: Trained new staff members in customer service and hotel operations.
• Marketing and Sales: Implemented marketing initiatives to increase hotel occupancy.
• Organization and Efficiency: Maintained organized and efficient filing systems for improved record keeping.

Pune, Maharashtra, India

• Public speaking: Confidently delivered presentations and participated in meetings.
• Relationship building: Fostered positive working relationships with various stakeholders like corporations, architects, and construction teams.

Pune, Maharashtra, India

• Collaboration: Partnered with HR consultants and recruitment agencies.
• Needs identification: Worked with the technical team to understand their staffing needs and fill them promptly.
• Candidate assessment: Scheduled interviews, conducted tests, and analysed technical panel feedback to identify skill gaps.
• Recordkeeping: Maintained meticulous records of all recruitment activities.

Āgra Area, India

• Utilizing software: Used a property management system to monitor daily records and guest accounts.
• Providing exceptional service: Proactively assessed guest needs and preferences to ensure a smooth stay.
• Handling reservations: Processed reservations via phone and email, accurately recording guest information in the system.
• Ensuring guest satisfaction: Maintained a deep understanding of hotel services to answer guest inquiries effectively.

Mba- Hr, Human Resources Management/Personnel Administration, General

B.Sc. H&H.A., Hotel Management

Activities and Societies: took part in quiz competitions, Organising food festivals