Akshata Sunilkumar Email and Phone Number
I feel achieving any company’s goals and vision is less of “ME” and more of “WE”, and it’s the currency of any company. To be accomplished I love and enjoy working with people and truly get the sense of fulfillment when I help people. I am someone who embraces challenges and have that natural crave to learn and evolve. I work with a sense of urgency and proactiveness and a deep attention to detail to keep people together around me to achieve organizational goals in the most efficient manner. I thrive in environments, where I get to push myself further – for my teammates and my clients. With my 11 years of experience across Hospitality and other industries, I have gained extensive exposure to multiple aspects of the function including Client success, team building, leadership development, employee relations & management. I have proven my competence in setting up operations, devising policies and supporting the business growth to achieve a sustainable and profitable business and collaborated with versatile people around me. I put my people skills hat as a collective mission and values of an organization that drive me to put the "culture" first among my team and collaborate closely with internal teams to achieve collective success.I have enlightened many clients in my place of work (hospitality, IT firms, business, education sector) and have received positive feedback. I have attracted business by cross selling company products by motivating inter department team and build long-lasting loyal customers for the organization. I love the idea of being nice as nice people love the idea of working with other nice people.The only way a company can grow, stay true to its soul, and remain consistently successful is to attract, hire and keep great people. I possess comprehensive knowledge about the dynamics of people management across industries & global geographies. My knowledge of effective client tools and the ability to analyze and design appropriate solutions relevant across situations gives me the advantage of being a problem solver in crisis as well as an active contributor in regular strategic decisions to deliver excellence.
Argo Visa
View- Website:
- argovisa.com
- Employees:
- 12
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Customer Success AssociateArgo Visa Sep 2024 - PresentIndia -
Cafeteria Operations HeadSt Mary'S School Oct 2021 - Mar 2024Pune Area, India• Efficient Multitasking: Aced multiple tasks while meeting deadlines.• Relationship Building: Fostered positive relationships with customers, staff, and suppliers.• Inventory Management: Maintained a well-stocked kitchen through efficient scheduling, ordering, and purchasing.• Cost Control: Minimized costs to stay within budget and boost profits.• Menu Development and Quality Assurance: Contributed to menu creation, monitored food quality, and maintained consistency.• Teamwork and Order Fulfilment: Collaborated with the team to prepare orders efficiently.• Inventory Planning and Procurement: Placed food orders based on budget and anticipated demand.• Food Service Expertise: Prepared and served high-quality meals to roughly 500 students in a high-end urban kitchen setting.
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Validation AuditorIfh- Inspirators For Hospitality, Singapore Jan 2017 - Mar 2021Pune, Maharashtra, India• Evaluate hotels: Research and book hotel stays based on specific criteria, provided by the employer.• Assess phone interactions: Call hotels using scenarios provided by the employer, evaluating staff professionalism and helpfulness.• Provide detailed reports: Documented experiences with detailed notes, potentially including audio recordings, within a 24-hour timeframe.• Adaptable and independent: Thrived in a remote work environment.
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Business Head & FounderPrema Instant Cleaning Services (Pics) Feb 2014 - Jun 2015Pune Area, India• Profitable Growth: Strategically reinvested profits to support company goals.• Team Leadership: Managed a team of 4 employees, fostering productivity and efficiency.• Relationship Building: Established long-term relationships with key clients and partners.• Operational Excellence: Oversaw daily operations and financial decisions to drive profitability and growth.• Multitasking Expertise: Efficiently managed purchasing, sales, marketing, and customer accounts.
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Online Channel ManagerMaximojo Software Private Limited Dec 2012 - Sep 2013Pune, Maharashtra, India• Channel Management: Onboarded hotels with various online travel channels, increasing their online visibility.• Revenue Generation: Assisted hotels in maximizing room sales and online revenue.• Data-Driven Strategies: Analysed data to identify opportunities for improving sales performance. -
Asst. Manager- ReservationThe O Hotel, Pune Oct 2008 - Nov 2010Pune, Maharashtra, India• Customer Focus: Drove repeat business with exceptional service and addressed customer concerns effectively.• Team Development: Trained new staff members in customer service and hotel operations.• Marketing and Sales: Implemented marketing initiatives to increase hotel occupancy.• Organization and Efficiency: Maintained organized and efficient filing systems for improved record keeping.
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Public Relation OfficerFire Solutions India Pvt Ltd Jul 2008 - Sep 2008Pune, Maharashtra, India• Public speaking: Confidently delivered presentations and participated in meetings.• Relationship building: Fostered positive working relationships with various stakeholders like corporations, architects, and construction teams.
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Human Resource TraineeServista Technologies Ltd Dec 2007 - Mar 2008Pune, Maharashtra, India• Collaboration: Partnered with HR consultants and recruitment agencies.• Needs identification: Worked with the technical team to understand their staffing needs and fill them promptly.• Candidate assessment: Scheduled interviews, conducted tests, and analysed technical panel feedback to identify skill gaps.• Recordkeeping: Maintained meticulous records of all recruitment activities. -
Guest Service Associate (Reservation Department)Itc Hotels Jun 2005 - Oct 2005Āgra Area, IndiaUtilizing software: Used a property management system to monitor daily records and guest accounts.• Providing exceptional service: Proactively assessed guest needs and preferences to ensure a smooth stay.• Handling reservations: Processed reservations via phone and email, accurately recording guest information in the system.• Ensuring guest satisfaction: Maintained a deep understanding of hotel services to answer guest inquiries effectively.
Akshata Sunilkumar Education Details
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Human Resources Management/Personnel Administration, General -
Ihm, ChennaiHotel Management
Frequently Asked Questions about Akshata Sunilkumar
What company does Akshata Sunilkumar work for?
Akshata Sunilkumar works for Argo Visa
What is Akshata Sunilkumar's role at the current company?
Akshata Sunilkumar's current role is To be accomplished I love and enjoy working with people and truly get the sense of fulfillment when I help people. I have that infectious kind of Empathy – an awareness of, care for, and connection to how others feel.
What schools did Akshata Sunilkumar attend?
Akshata Sunilkumar attended Tilak Maharashtra Vidyapeeth, Pune, Ihm, Chennai.
Who are Akshata Sunilkumar's colleagues?
Akshata Sunilkumar's colleagues are Jimena D'elía, Juan Sebastian Chacon Bonilla, Lissa Anderson, Iker Lorenzo.
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