Project Manager - Pmo
1. Helped a $5.6B pharma company in reducing CRM & Patient Portal defects by 30% and increasing test coverage by 25% 2. Developed a project plan for a new drug launch, reducing time-to-market by 20% through the on-ground market research3. Replaced a client-side PM for a Fortune 500 pharma firm, generating $900K in revenue with new PM tools and innovation 4. Developed 15 disease dashboards on ServiceNow, managed & resolved 500+ incidents achieving 98% SLA compliance 5. Developed new drug launch scorecard for East Asia, tracking 20 milestones, boosting reporting accuracy by 85% from 60%