As a Business Analyst at VMware, I implement SaaS products and sales quoting strategies for the Monetisation team. I spearheaded the creation and deployment of a tailored, in-house CPQ platform that seamlessly integrates with Salesforce, enhancing the efficiency and accuracy of the quoting process.Before joining VMware, I worked as a Product Operations Analyst at Akamai Technologies for more than four years, where I collaborated with Product Managers to capture and translate business requirements into user stories, configured and validated products and pricing across multiple catalogs, and analysed and improved business processes within ordering tools. I also contributed to projects involving the integration of Akamai into a B2B e-commerce platform, enabling online purchasing capabilities for customers. I hold certifications in Professional Scrum Product Owner and Applying Agile MoSCoW Prioritization. I am skilled in Salesforce CPQ, Agile Methodologies, Use Case Analysis, and Excel Dashboards. I am passionate about delivering innovative and customer-centric solutions that drive business growth and value.