Akshay Dave work email
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Akshay Dave personal email
With a relevant experience in Product Management and Testing, its been a fabulous journey of my career with my interest towards solving complex problems. Have closely managed the current listing engine at the current organization right from creation of new listing to the smallest element displayed on the website. Ease of Access, User Experience and Customer delight are some of the key components I am always focused upon.
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Product ManagerIdfc First Bank Jan 2023 - PresentBandra, Maharashtra, IndiaWorking on dialer project as a journey owner requires a strong understanding of customer journey mapping, analytics. Journey includes the complete automated calling flow, data mapping and management, related reportings for analytics purpose.
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Associate Product ManagerJustdial Aug 2021 - Dec 2022Bengaluru, Karnataka, IndiaBeing a product manager for New listing and existing business listings consists of delivering end to end management system for businesses on our platform right from creating a new profile till managing the same henceforth as and when required by them. -
Software TesterJustdial Dec 2018 - Jul 2021Mumbai, Maharashtra, IndiaAs a software tester for an internal software used by the executives key responsibilities were to make the module operation smooth and easy to use along with the testing part. Job role consisted of product flow design, testing, push requirements into production and it's maintenance.
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Team LeaderJustdial Apr 2017 - Nov 2018Mumbai, Maharashtra, IndiaAs a team lead for a voice process key role was to keep all the SLAs at par which includes team as well as sites performance based on various criteria. Team mentoring, coordination, analyzing and building future leaders was also part of this job profile.
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Senior Quality AnalystJustdial Apr 2015 - Mar 2017Mumbai, Maharashtra, IndiaAs a Quality Analyst - Voice Operations key role was to monitor the calls catered by executives and mentor they based on the call quality. Other than call monitoring call escalation handling was also the part of this role.
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Information Retireval OfficerJustdial Feb 2014 - Mar 2015Mumbai, Maharashtra, IndiaInformation retireval officer role responsible was to cater caller query for the business information they inquire as well as maintain call quality and performance metrics.
Akshay Dave Education Details
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The Global Open University Nagaland, DimapurBachelor Of Business Administration - Bba -
Maharashtra State BoardHigher Seconday School Certificate
Frequently Asked Questions about Akshay Dave
What company does Akshay Dave work for?
Akshay Dave works for Idfc First Bank
What is Akshay Dave's role at the current company?
Akshay Dave's current role is Product Manager at IDFC First Bank.
What is Akshay Dave's email address?
Akshay Dave's email address is ak****@****ank.com
What schools did Akshay Dave attend?
Akshay Dave attended The Global Open University Nagaland, Dimapur, Maharashtra State Board.
Who are Akshay Dave's colleagues?
Akshay Dave's colleagues are Ajjaiah C, Pritam Das, Shivraj Nagar, Sudeshna Behera, Shreeyanka Mohanty, Samarth Singh, Ajay Patel.
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