Akshay Junghare

Akshay Junghare Email and Phone Number

Scrum Master - Technical Project Manager @ IDeaS Revenue Solutions
Pune, MH, IN
Akshay Junghare's Location
Pune, Maharashtra, India, India
Akshay Junghare's Contact Details

Akshay Junghare work email

Akshay Junghare personal email

n/a
About Akshay Junghare

Support and Troubleshooting issues is a skill it needs Passion, Patience, Logic and Good understanding of things. I have it.# Having good communication skills, problem-solving skills and strong understanding of troubleshooting processes and methods.# Works as an Level 1 support for VOIP and Networking related issues.# Good at CPBX (Cloud PBX) Tool - Managing pools of numbers, Designing call flow, Setting up IVR and Hunt group and Report generation.# Hands on practice on LCP(Lync Control Panel) Tool - Account creation, Creating call work flow, Number assigning.# UC Anaytics Tools - Call monitoring, Usage Monitoring, Generating Reports, Creating report builder instances.# Configuring SIP phones (Soft client, Desktop phone) and Lync phones (Soft client, Desktop phone).# Configuration of Routers, Switches, Hubs and other networking devices as well as involved in LAN designing.# Installation, Monitoring, Maintenance, Support and optimization of all network hardware, software and communication links.

Akshay Junghare's Current Company Details
IDeaS Revenue Solutions

Ideas Revenue Solutions

View
Scrum Master - Technical Project Manager
Pune, MH, IN
Website:
ideas.com
Employees:
1006
Akshay Junghare Work Experience Details
  • Ideas Revenue Solutions
    Scrum Master - Technical Project Manager
    Ideas Revenue Solutions
    Pune, Mh, In
  • Ideas Revenue Solutions
    Technical Project Manager
    Ideas Revenue Solutions Apr 2023 - Present
    Pune, Maharashtra, India
  • Ideas Revenue Solutions
    Associate Technical Lead
    Ideas Revenue Solutions Apr 2022 - Mar 2023
    Pune, Maharashtra, India
  • Ideas Revenue Solutions
    Senior Product Engineer
    Ideas Revenue Solutions Apr 2020 - Mar 2022
    Pune, Maharashtra, India
  • Ideas Revenue Solutions
    Produt Engineer
    Ideas Revenue Solutions Aug 2016 - Mar 2020
    Pune, Maharashtra, India
  • Wincito Tek Solutions Pvt. Ltd.
    Operational Support Engineer
    Wincito Tek Solutions Pvt. Ltd. Jun 2015 - Aug 2016
    Pune
    Working for VOIP CONNECTIONS sister company of Wincito Tek Solutions.Role: Operational Support EngineerTechnology: Voice Over IP (VOIP)1.LCP (Lync Control Panel) TOOL.a. Creating and maintaining users accounts.b. Assigning telephone numbers as per the requirements.c. Designing and creating call flow.d. Designing and creating call queues as per the requirement.e. Creating IVR workflow.2.LYNC SERVERS.a. Creating Users.b. Maintaining the user details.c. Good at powershell for enabling users, assigning numbers etc.3.CPBX(Cloud PBX) TOOL.a. Creating telephone line accounts as per the requirements.b. Maintaining the pool of numbers.c. Designing and creating workflow, queue, IVR, hunt groups.d. Generating usage reports for the SIP customers.4.UC Analytics TOOLa. Monitoring the call quality and usageb. Generating usage report for individuals, Organization.c. Creating report builder instances on monthly or yearly basis as per customer need.5. Good at configuring SIP phones (Soft client, Desktop phone) and Lync phones (Soft client, Desktop phone).6. Level 1 support for Troubleshooting issues related to Skype for Business (Lync 2013) and SIP softphones.

Akshay Junghare Skills

Java Sql C Css C++ Html Core Java Oracle Database Windows Event Planning Event Management Photoshop Coraldraw Voip Powershell Skype For Business Network Troubleshooting Sip Voip Protocols Sip Lync Xml Session Initiation Protocol

Akshay Junghare Education Details

  • Dr. D Y Patil College Of Engineering, Talegaon, Pune
    Dr. D Y Patil College Of Engineering, Talegaon, Pune
    First Class
  • Dr. D.Y. Patil Polytechnic
    Dr. D.Y. Patil Polytechnic
    First Class
  • State Board	W.E.M
    State Board W.E.M
    First Class

Frequently Asked Questions about Akshay Junghare

What company does Akshay Junghare work for?

Akshay Junghare works for Ideas Revenue Solutions

What is Akshay Junghare's role at the current company?

Akshay Junghare's current role is Scrum Master - Technical Project Manager.

What is Akshay Junghare's email address?

Akshay Junghare's email address is ak****@****ito.com

What schools did Akshay Junghare attend?

Akshay Junghare attended Dr. D Y Patil College Of Engineering, Talegaon, Pune, Dr. D.y. Patil Polytechnic, State Board W.e.m.

What are some of Akshay Junghare's interests?

Akshay Junghare has interest in Animal Welfare.

What skills is Akshay Junghare known for?

Akshay Junghare has skills like Java, Sql, C, Css, C++, Html, Core Java, Oracle Database, Windows, Event Planning, Event Management, Photoshop.

Who are Akshay Junghare's colleagues?

Akshay Junghare's colleagues are Hussain Yousif, Trenton Carlson, Jerry Estrera, Ideas Care, Kaila Walsh (Narum), Ivan Skrak, Aiden Zhong.

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