Akshay Kumar Email & Phone Number

Whyalla, South Australia, Australia

• Design, develop, and maintain web and desktop applications using C, C++, C#/.NET based on customer requirements.
• Improve and update existing applications to ensure high performance and user satisfaction.
• Execute data integration using SSIS (SQL Server Integration Services) and create SSRS reports as per customer’s requirement.
• Conduct thorough system analysis and design to ensure optimal functionality and efficiency.
• Create SQL based Microsoft Power BI reports for data analytics.
• Provide user training and support for new software.

Adelaide, South Australia, Australia

- Working towards obtaining TISAX (Trusted Information Security Assessment Exchange) certification for COHDA, in order to enhance the security and integrity, and comply with regulatory laws and client requirements.- Developing and implementing security policies and procedures.- Ensuring compliance with relevant laws, regulations, and industry best.

Adelaide, South Australia, Australia

• Provide onsite, phone and email IT support to clients throughout state.
• Installation and configuration of hardware and software.
• Provide ICT solutions tailored to client’s needs.
• Perform hardware and software troubleshooting, resolve and log requests in ticketing system and escalate where required.
• Update and upgrade OS, hardware and related applications.
• Prepare and manage technical manuals and documents for clients.

Karāchi, Sindh, Pakistan

• Manage user access and accounts of over 1000 students and 50 staff members in Windows Server 2012 with Active Directory and Group Policies.
• Setup workstations and assist students and staff in using university’s ICT resources.
• Ensure security through Access Control Management, backups, antivirus, and firewalls.
• Monitor system performance and logs, and ensure high availability of IT services.
• Maintain system inventory and be responsible for timely updating, patching, and upgrading of software and hardware.

Karāchi, Sindh, Pakistan

• Engage with clients and provide software and hardware solutions as per their organisational needs.
• Administer Active Directory, Exchange server, and Microsoft O365 suite.
• Log, resolve and track requests in ticketing system, and escalate where required.
• Setup laptops and desktops with peripherals, required software, network equipment and printers.
• Collaborate with IT manager and development team for IT performance tuning.
• Conduct quarterly meetings with clients to ensure work being carried out within SLA’s

Master'S Degree, Cyber Security

Bachelor'S Degree, Computer Science

Intermediate, Engineering, A