Utilized Agile practices to develop new user stories for Amdocs Service Orchestrator (ASO) in Java, customizing the Scaled Agile Framework (SAFe) to efficiently deliver high-quality software and align with the organization's specific needs.Developed a tool integrated into the product, enabling the testing team to efficiently fix and progress stuck orders by invoking appropriate operations. This tool resulted in a remarkable increase in testing efficiency by approximately 30% and was utilized over 30,000 times within a span of 5 months.Expertly resolved complex defects by analyzing logs in Kibana and Kubernetes pod logs on AWS CLI, identifying root causes, and providing innovative workarounds and code fixes. This troubleshooting prowess significantly contributed to maintaining the stability and improvement of the product.Utilized various API architectures, including REST, SOAP, and EJB, to ensure seamless interaction with multiple third-party applications.Successfully contributed to the architectural upgrade of the application, from its initial implementation to post-production deployment support, playing a critical role in ensuring a smooth transition and optimal performance.Demonstrated outstanding teamwork by collaborating with the smart ops team to reduce service request backlogs in production following the architectural upgrade.Engaged in the continuous development of new features, providing on-call support, conducting defect analysis, and implementing enhancements based on valuable end-user feedback.Actively involved in gathering client requirements and architecting effective solutions, demonstrating a strong ability to understand business needs and translate them into practical and impactful software solutions.

Tutored students one-on-one to understand JAVA, OOPS concepts, Data Structures, Algorithms and their implementations. Write automated tests (Junit and Zybooks).

Demonstrated proficiency in working with the LAMP stack, honing skills in PHP, MySQL, and server administration, which contributed significantly to the successful completion of various website projects.Gained valuable experience in working within a team-oriented environment and effectively managing individual tasks to meet project deadlines.Received positive feedback from clients for delivering high-quality websites with excellent functionality and user experience. Created a payment gateway plugin that proved to be highly valuable, leading to its integration into multiple projects, thereby reducing the need for redundant work.

Learned Search Engine Optimization, Content Marketing and Social Media Marketing.Identified and Reported various bugs in the product.Resolved various Hardware, Software and Network related issues.