Onsite Technical Lead at GFL Office. Corporate network forover 1100 end users and executive level clients.• Exchange O365 account administration troubleshooting.• Perform/ Create queries and user account.• Migrations completed – Office 365, 2021. 2019, 2013, 2007versions.• Migrations- Mailboxes (POP/IMAP), Public Folders, User Profiles.• Microsoft Azure administration – add moves, and changes.• Troubleshoot escalated Help Desk issues relating to O365.• Troubleshoot all Microsoft products including – MicrosoftActive Directory, Exchange, OWA, One-Drive, and SharePoint administration changes.• Patch management using other tools such as SCCM etc.• Configuring Cisco Catalyst 9500,Configuring Community vlan, Promiscuous Port on Cisco 9500.• Creation of Batches to Migrate IMAP account on O365Exchange

• Working with different IT Vendors across Pune, Hyderabad,Mumbai Location for installation of Network Devices likeCisco Switches, Routers and FortiGate firewall.• Installation of Anti-virus EPO server• Responsible for networking, design, installation and maintenance services.• Supported users over the telephone, e-mail and in-person.• Configured and tested of any new hardware and software.• Maintained the organizations network infrastructure.• Exchange O365 account administration troubleshooting.• Trained staff with use of software and compiling proceduraldocumentation.• Cloud/AD/Exchange account administration(modify and mange useraccounts and group permission’s• Provide assistance to customer in deploying and configuring Microsoftproducts.• Provide assistance to customer with migrations, step by step.• Create/Maintain user accounts. Follow up and update end users on thestatus of pending issues and training end users.

• Adding policies in McAfee EPO server and maintaining day-to-day surveyover it• Installing and configuring computer networks and systems.• Expertise in network security protocols, ant-virus, and firewall configuration.• Work with network team on design configuration implementation of network access control systems, with respective to security.• Creating and deploying rules and regulations on firewalls.• Creating mailbox, Creating transport rules for Microsoft Exchange 2010Troubleshooting of Outlook-related problems.• Administrate infrastructure, including firewall, databases, malware protection software, other processes

• Responsible for maintaining user security accounts for Windows serversincluding Desktop configuration, networking, network accessing issues,and printer and other peripheral connectivity.• Responsible for resolving the technical problem with desktop computingsystems and software• Responsible for installing and configuring Windows XP/7/10, MS Outlook,and other applications.• Configuring DNS Server, FTP Server, DHCP Server MS Outlook.• Providing computer support services both for software hardware for anorganization’s employees Software Support all Clients (Customers)• Handling IT inventory and keeping updated accounts of the same.