Akshay Gulati Email & Phone Number

Chandigarh, India

Punjab, India

- Handle corporate accounts for the Punjab branch, ensuring timely and efficient fulfillment of client requirements.- Engage with senior-level decision-makers (CXOs) to influence purchasing decisions and secure strategic partnerships.- Achieved more than 150% of my target through existing account renewals and upselling to existing clients.- Collaborate.

Zirakpur, Punjab

- Conducted comprehensive market analyses and undertook strategic initiatives.- Analyzed sales performance data to identify key trends and areas for improvement.- Spearheaded business growth and 10% CAGR revenue generation.- Gathered valuable feedback and market insights to enhance product offerings.- Drove profitable inventory clearance and exceeded sales.

Panchkula, Haryana, India

- Wrote and optimized content for the website, and social networking accounts to gather customer insights.- Collaborated with the team in implementing lead generation campaigns aimed at over 1000 clients and insured their effective execution.

Noida, Uttar Pradesh, India

- Authored technical blogs on topics such as Roku, HP Printer issues, troubleshooting solutions, and more.- Edited, proofread, and improved the quality of content.

Chandigarh, India

- Crafted compelling marketing copy for social media promotion, engaging diverse industries including Education, Meditation, Entertainment, and Sports.- Utilized design best practices on platforms like Facebook, Instagram, Twitter, Linkedin, Quora, and YouTube to foster meaningful audience connections.

Mohali, India

- Completed training on MSP Processes, ConnectWise Manage, Ticket Lifecycle, Escalation Workflows, and customer service.- Configured Windows Server, Monitor sets, Alert Templates, and Scheduling Scripts using ConnectWise.- Oversaw AD Administration and group policies, and managed Office 365 User Management.- Implemented Onsite/Online Backup (Shadow.

Mohali, India

- Delivered expert technical support to customers across the United States and Canada, ensuring prompt issue resolution.- Utilized LogMeIn and GoToAssist tools to conduct efficient and effective remote support sessions.- Assisted customers in resolving operating system issues, installing printers, troubleshooting routers, and addressing computer security.

Mohali, India

Training on how to manage, maintain, and repair IT systems. Diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.