As the Senior Director of Fundraising at Make A Difference (MAD), I'm on a mission to transform the lives of children in need of care and protection. MAD passionately advocates for equitable outcomes for these young souls. In a country with over 35 million vulnerable children, MAD's mission is more vital than ever. I'm committed to securing the resources that will provide these children with opportunities they deserve to thrive & resources required to provide them with safe and nurturing homes.… Show more As the Senior Director of Fundraising at Make A Difference (MAD), I'm on a mission to transform the lives of children in need of care and protection. MAD passionately advocates for equitable outcomes for these young souls. In a country with over 35 million vulnerable children, MAD's mission is more vital than ever. I'm committed to securing the resources that will provide these children with opportunities they deserve to thrive & resources required to provide them with safe and nurturing homes. Together, we're building a world where every child's potential is nurtured and celebrated. Show less

In my role as a Customer Success Director, I am responsible for ensuring the success of our largest, most complex strategic customers by managing service deliveries and fostering strong customer executive relationships. My top priority is to support our clients in successfully adopting and utilizing the benefits and services offered by ekincare.I work closely with our clients, leveraging a data-driven approach and an AI-powered real-time dashboard to monitor employee wellness and… Show more In my role as a Customer Success Director, I am responsible for ensuring the success of our largest, most complex strategic customers by managing service deliveries and fostering strong customer executive relationships. My top priority is to support our clients in successfully adopting and utilizing the benefits and services offered by ekincare.I work closely with our clients, leveraging a data-driven approach and an AI-powered real-time dashboard to monitor employee wellness and provide health analytics, identify potential risks, and offer actionable insights. For me, customer success is not just a division but a philosophy that is embraced by every department, from Marketing to Sales to Product, with a shared ownership and responsibility to continually evolve our products, improve processes and deliver an ROI to our clients.My key responsibilities include: - leading and building out a team of Strategic Customer Success Managers who oversee ekincare's largest customers, - Focusing on enhancing all aspects of the customer experience to enable them to realize the full value of their partnership with ekincare. - I also drive product adoption, - Customer retention, support, and NPS, - Partnering strategically with C-level leaders to ensure organizational health outcomes are prioritized and aligned.As an internal advocate for our customers, I ensure that ekincare's services and products exceed their expectations, facilitating Executive Business Review meetings and acting as a liaison for product feedback requests between customers and internal product, operations, and marketing teams. Show less

As a fundraising consultant for Make a Difference, I had the privilege of working with a team of dedicated individuals to raise funds and awareness for this noble cause. During my three-month stint, I utilized my skills in communication and strategic planning to develop and execute fundraising initiatives, resulting in increased donations and support for the organization. It was a rewarding experience to contribute to the mission of Make a Difference and make a positive impact on the community.

As a Senior Manager at Trebound, I oversee the Sales and Business Development functions and am responsible for defining and implementing scalable programs and processes to drive the success of the Virtual and On-ground training verticals at Trebound.My key responsibilities include:- Establish strategic alliances and partnerships with corporate enterprises- Develop financial models and diagnostic analyses to identify opportunities for improving efficiency and enhancing company… Show more As a Senior Manager at Trebound, I oversee the Sales and Business Development functions and am responsible for defining and implementing scalable programs and processes to drive the success of the Virtual and On-ground training verticals at Trebound.My key responsibilities include:- Establish strategic alliances and partnerships with corporate enterprises- Develop financial models and diagnostic analyses to identify opportunities for improving efficiency and enhancing company revenue and profitability- Create data and analytics dashboards for each vertical to guide their 1-3 year strategic planning process- Track, analyze, and report on the success of each vertical- Develop sales effectiveness and pricing strategy across verticals- Build, develop, and maintain corporate relationships- Enable strategic alliances and partnerships with organizations through existing relationships at organizations at all levelsIn addition, I build, develop and maintain corporate relationships, enabling strategic alliances and partnerships with organizations through existing relationships at organizations in all levels. Show less

Trebound is focused on transforming the Experiential Training & Learning industry in India, particularly in the Corporate Outbound Training market. We are at the forefront of corporate and organizational training and offer both outsourced and on-demand training and consulting services.Our objective is to empower Corporate organizations, NGOs, and Education institutes across India by developing customized modules to enhance skills and knowledge, enabling our clients to retain and develop… Show more Trebound is focused on transforming the Experiential Training & Learning industry in India, particularly in the Corporate Outbound Training market. We are at the forefront of corporate and organizational training and offer both outsourced and on-demand training and consulting services.Our objective is to empower Corporate organizations, NGOs, and Education institutes across India by developing customized modules to enhance skills and knowledge, enabling our clients to retain and develop their human capital, reduce risk, and ultimately maximize profits. Show less

As an accomplished Data Center Management professional, I bring a wealth of diverse experience in maintaining physical servers and cloud-based servers. My expertise includes a deep understanding of data center infrastructure environment and components, server consolidation, data center standards, and best practices.With a proven ability to understand complex issues and concepts, I excel in communicating solutions to all levels of the organization. As a dynamic leader, I provide guidance… Show more As an accomplished Data Center Management professional, I bring a wealth of diverse experience in maintaining physical servers and cloud-based servers. My expertise includes a deep understanding of data center infrastructure environment and components, server consolidation, data center standards, and best practices.With a proven ability to understand complex issues and concepts, I excel in communicating solutions to all levels of the organization. As a dynamic leader, I provide guidance and direction to subordinates, leveraging my excellent communication skills to establish and maintain effective relationships across diverse individuals at any level. I am enthusiastic about my work and committed to driving success through collaboration and innovation. Show less

As a member of the outsourced team at Accenture, I supported application management for CARILLION, a leading company in the industry. In my role, I provided excellent support to employees and resolved any issues related to the applications on their systems.I have a wealth of experience in application installation, maintenance, and troubleshooting on both Windows and Citrix servers. I pride myself on my ability to tackle complex technical issues and find efficient solutions that optimize… Show more As a member of the outsourced team at Accenture, I supported application management for CARILLION, a leading company in the industry. In my role, I provided excellent support to employees and resolved any issues related to the applications on their systems.I have a wealth of experience in application installation, maintenance, and troubleshooting on both Windows and Citrix servers. I pride myself on my ability to tackle complex technical issues and find efficient solutions that optimize system performance. With a strong focus on customer service and technical expertise, I consistently deliver exceptional results and exceed expectations. Show less

I have experience in managing dial-up connections, troubleshooting dial-up software such as Netscape and Compuserve, and configuring antivirus and Windows firewall to ensure smooth connectivity. Additionally, I have expertise in processing and documenting user accounts, access/permission levels for new joiners and leavers, and resolving Microsoft Windows and Office tool issues along with software related to specific projects.