I am a software engineer at Syniverse technology more than 4 year of experience working in multiple projects like Accessibility web online(ACCWEB), Data Clearing House(DCH), DataNet, Electronic Data Transfer(EDT) etc... by using applications like Unix/Linux, Red hat Linux, Solaris, Windows, WINSCP, BMC Remedy, Grafana, ETL Tool, Netool for monitoring, SQL Devloper, SQL server, Jira, and having better knowledge in UNIX Command like LS, CAT, CUT, MV, CP, HEAD, TAIL, TOP, PS, GREP, FIND, SCP, SSH,SED, VI EDITOR, NETWORKING COMMAND, WATCH, ALIAS, WHICH, HISTORY. and also in SQL like JOIN,DDL, DML, DRL, SUBQUERIES, GROUPBY, HAVING CLAUSE,VIEW,INDEX, etc..I involved multiple production crises and successfully resolved issues within the SLA time without any customers impacts for this got more than 10 Thank You awards and more than 3 Grey awards from management.