Akshay Dandekar, Rpr Email & Phone Number

Toronto, Ontario, Canada

• Managed the full recruitment cycle for small teams, ensuring efficient hiring in a fast-paced environment by leveraging MS Office tools and streamlining candidate communication, resulting in a 20% reduction in.
• Designed and implemented a product-focused onboarding program that introduced new hires to business administration principles, boosting employee engagement and retention by 15%.
• Delivered exceptional customer service to internal stakeholders, resolving employee issues quickly and efficiently, and supporting business administration goals in a fast-paced environment.
• Assisted in the development and delivery of training programs for small groups, using MS Office to track training progress and certification, contributing to a 30% improvement in product knowledge and customer service.

Toronto, Ontario, Canada

• A Provided information on menu items and applied cross-selling strategies to suggest complementary items.
• Efficiently operated POS systems to process orders and manage transactions.
• Maintained dining area cleanliness and organized product displays to support upselling efforts
• Welcomed and seated guests courteously, applying upselling techniques to promote premium menu items and special offers.

Toronto, Ontario, Canada

• Developed and posted job descriptions to attract diverse candidates, resulting in a 30% increase in applications through effective collaboration with hiring managers to tailor postings.
• Managed interviews logistics, reducing conflicts by 25% and enhancing candidate experience by utilizing calendar management software and maintaining clear communication channels.
• Contributed to comprehensive onboarding materials, increasing new hire satisfaction and retention by 15% by collaborating across departments to ensure thorough introductions.
• Prepared reports, managed documents, and ensured compliance by maintaining confidentiality and accuracy.
• Launched initiatives, increasing referrals by 20% by promoting and incentivizing participation effectively.

Toronto, Ontario, Canada

• Supervised day-to-day operations, ensuring compliance with company standards and customer satisfaction
• Managed scheduling and delegation of tasks for a team of 15+ staff members
• Assisted in training new team members on food preparation and customer service protocols
• Maintained a clean and safe work environment, adhering to health and safety regulations
• Addressed and resolved customer complaints, improving service standards

Toronto, Ontario, Canada

• Engaged with customers to identify and convert wireless and wireline sales opportunities, driving customer satisfaction and meeting individual sales goals.
• Provided expert advice on wireless products and services, ensuring customers found solutions that matched their working and learning needs.
• Maintained high standards of product presentation, including accurate pricing and merchandising, contributing to a seamless shopping experience.
• Collaborated with the store team to raise awareness of wireless offers, built enthusiasm for products, and encouraged customer referrals.
• Resolved customer concerns effectively and escalated issues to management when necessary, ensuring an optimal customer experience.

Toronto, Ontario, Canada

• Managed employee and labour relations initiatives, handling conflict resolution, coaching, and feedback while ensuring compliance with employment laws and internal policies, achieving a 97% success rate in resolving.
• Reduced time-to-fill by 80% for key roles by streamlining HR processes and leveraging advanced HRIS/ATS systems (UKG) for more efficient candidate selection and onboarding.
• Optimized safety and WSIB programs, managing early and safe return-to-work initiatives and supporting compliance audits, resulting in a 50% reduction in workplace incidents and claims.
• Implemented a new performance management system, boosting employee productivity and engagement by 35% through continuous feedback and strategic coaching.
• Administered benefits programs and improved HR reporting, leveraging UKG Payroll and Excel to ensure seamless payroll integration, compliance with legal requirements, and error-free data management..

Goregaon West, Mumbai

• Enhanced recruitment outcomes by sourcing diverse candidates, increasing quality and diversity by 40%.
• Improved interview efficiency and satisfaction, reducing scheduling time by 30%.
• Boosted client satisfaction and retention through personalized recruitment solutions, achieving a 25% increase.
• Optimized recruitment processes, achieving a 50% improvement in efficiency.
• Streamlined interview processes, improving efficiency by 45%.

Postgraduate Degree, Human Resources Management

Online Certificate, Recruiting, Hiring, And Onboarding Employees

Postgraduate Degree, Human Resources Management/Personnel Administration, General, Honors

Bachelor Of Science - Bs, Human Resources Management And Services

Education record