Accomplished efficient incident resolution by improving response times and achieving 98% SLA, resulting in increased client satisfaction through monitoring alerts for phishing attempts, malicious URLs, and unauthorized access. Tech Stack: Sentinel, DKIM, DMARCAchieved proactive threat mitigation with a 5.23% reduction in exposure and increased quick containment by promptly identifying and neutralizing IOCs, providing comprehensive incident reports with security recommendations.Tech Stack: Microsoft Defender, Carbon BlackDemonstrated effective client communication and achieved positive client feedback by escalating incidents based on severity, maintaining regular communication, and ensuring timely follow-up on investigation results.Tech Stack: MS Teams, JIRA, Outlook, BitwardenEnhanced security posture by reducing false positives by 5% and improving detection accuracy by 97.3% through detailed analysis of user backgrounds and privileges, investigation of sign-in logs for MFA verifications, and determination of true false positive incidents.Tech Stack: Azure AD, Authenticator