• Supervised day-to-day warehouse operations, ensuring efficient inventory management, stock rotation, and timely order fulfillment.• Led and coordinated a team of 13 staff, fostering a productive and safety-conscious work environment.• Ensured compliance with health and safety regulations and conducted regular audits to maintain operational standards.• Collaborated with internal teams and external suppliers to streamline supply chain processes and meet customer demands.

. Helping customers queries and requests. Working on the checkout serving customers.. Merchandising stock, ensuring great availability for the customers.. Give customers information about products and services, take orders, and process returns.. Make product recommendations or services to customers based on their needs and preferences

• Delivered exceptional customer service by assisting shoppers with product inquiries and ensuring a seamless shopping experience.• Managed stock replenishment, ensuring shelves were consistently well-stocked and displays maintained a high standard of presentation.• Operated tills efficiently, handling cash and card transactions while maintaining accuracy under high-pressure retail environments.• Collaborated with team members to meet daily sales targets and uphold store operational standards.• Assisted in inventory checks and supported promotional setups to enhance store performance.