Akshay Kumar Gupta Email and Phone Number

PureSpectrum is a consumer insights technology company focused on providing industry-leading technology & solutions to make life easier in conducting research. When partnering with PureSpectrum, Brands and agencies take advantage of an integrated suite of solutions - a consumer MarketPlace, an Insights Platform, and full-service data collection support from programming to sample management, to data processing and reporting.

APAC - Link Research Centre and IPM• Primary roles – Planning + Execution, Risk Management, Cost Estimation, Building efficiencies.• Proven ability to work with multiple stakeholders across EMEA, APAC and LATAM.• Expertise to work on multiple complex projects at the same time and handling end to end projects for the Premier clients – Visa, Unilever, PepsiCo, Abbott, Mondelez, GSK, Coca-Cola, L’Oréal, Lexus, etc.• Have managed a major FTE account and handling escalations. Always kept Client Centricity at the core of all decisions.• Sound Knowledge of global business policies, taxes/GST/VAT, withholding taxes, etc. Handled the finances of a product line for all the stakeholders (including invoicing and closure).• To facilitate the business decision, I created a database of the projects to have cost’s repository. We used the database to bring down the costs of vendors by 20% and retained these costs for a year.• Have expertise in vendor management including segregation and creation.• Mentored new employees in the team along with their training, assessments and growth.• Persuaded a vendor to transform their business process (including software and hardware) and it resulted in reducing their efforts on projects by more than 50%.• Worked on BIA documents.

Customer Life - Cycle Management (Auto Loans) Project• Project was done on Customer's overall experience with HDFC Bank's Auto Loan Products and Services.• Goal was to uncover the ground realities of CLCM of HDFC Auto Loans in India with holistic approach to customer retention.• I designed, executed and completed the project successfully. Visited all Retail Asset Operations branches in Mumbai, Delhi, Pune, Chennai and Kolkata. • Studied and evaluated the Regional diversity.• I enlighten the management with the insights of customer experience + advocacy, product cannibalization, decision making sentiments, issues faced by stakeholders and competitive analysis.• Concluded with my suggestion on increasing the profit by re-structuring the current resources.

Armstrong Machine Builders Pvt Ltd is a leading System Integrator provider in Food, FMCG, Retail Industry providing Material Handling Systems, Line Automated Storage and Retrieval Systems (ASRS), Palletising solutions, Carton Handling and Sortation systems.My role was a Business Analyst & Team Leader of the Research, Analysis and Future Projection 2019 of Indian Dairy Industry and its major competitors.