Akshay Kumar Email & Phone Number

India

At Synx, we embrace the power of technology to transform business operations. Our mission is simple: Innovate, Automate, Elevate. We specialize in identifying inefficiencies within business processes and deploying tailored automation solutions that not only streamline operations but also enhance productivity and scalability.Responsibilities:Visionary.

United Kingdom

- Leads and mentors a dynamic team dedicated to customer sales and support, ensuring high levels of customer satisfaction and loyalty. Implemented strategies that increased customer retention by 25%, focusing on personalized service and proactive engagement.- Oversees daily operations, identifying bottlenecks and implementing solutions to streamline.

Preston, England, United Kingdom

• Responsible for the day-to-day management and seamless collaboration of various departments, including Customer Service, Projects, and Tech. Develops and implements operational policies based on industry best.
• Works closely with senior leadership, contributing to the development and execution of strategic plans that prioritises customer success and satisfaction. Responsible for monitoring and evaluation of departmental.
• Establishes and manages quality control systems within the Customer Success department. Responsible for budget allocation and resource management, ensuring cost-effectiveness and timely service delivery.
• Responsible for building and maintaining strong relationships with internal and external stakeholders, including vendors, suppliers, and customers, is crucial to fostering a collaborative and productive work environment.
• Monitors recruitment and retention efforts, ensures compliance with relevant laws and regulations, while also providing leadership, coaching, and mentoring to nurture continuous learning and development among the.

Preston, England, United Kingdom

• Controlling, organizing, and monitoring the flow of NFC business cards printing operations.
• Scheduling and confirming product specifications, arranging necessary adjustments, and overseeing the department staff to ensure timely completion and product quality adherence, meeting all deadlines.
• Establishing effective communication and coordination by liaising with other production departments and customer account managers at local, national, and international levels.
• Scheduling and performing maintenance of print machines and equipment to optimize productivity and minimize downtime.
• Prioritizing and managing shipping tasks, especially for premium customers, to ensure their satisfaction and prompt delivery.
• Overseeing and maintaining control over logistics operations to enhance efficiency and operational effectiveness.

Blackburn, England, United Kingdom

• Provided advice on clients for incorrectly installed cavity wall insulation through outbound cold calling.
• Booked appointments for EPC Surveys.
• Conducted pre-vetting checks for opening claims on behalf of associated legal firms.
• Managed and Updated CRM.

United Kingdom

• Monitors, analyses and prepares strategies in marketing, sales, advertising and operations to generate business.
• Manages and updates CRM.
• Adopts digital marketing strategies to generate leads.
• Develops and prepares presentations for prospective clients.
• Conducts meetings with both active and prospective clients.
• Provides assistance in design and development of products, services and tools for client companies.

Preston, England, United Kingdom

• Monitors, analyses and prepares strategies in marketing, sales, advertising and operations to generate business.
• Manages and updates CRM.
• Adopts digital marketing strategies to generate leads.
• Develops and prepares presentations for prospective clients.
• Conducts meetings with both active and prospective clients.
• Provides assistance in design and development of products, services and tools for client companies.

Knowsley, England, United Kingdom

• Recruited and trained new employees along with BGC, document clearance and contracts signing on behalf of the company.
• Advertised vacancies and managed social media handles of the company.
• Provided on road support to drivers and conducted daily feedback session to help them solve their problems.
• Coordinated administration works and book keeping payroll and contract negotiations on behalf of the company (using office softwares, adobe cloud, AMZL dsp management).
• Conducted and reported regular compliance checks
• Prepared sales budgeting, forecast and analytics reports for the director and investors.

Preston, England, United Kingdom

• Attended Amazon’s DA training and was working for last mile delivery.
• Daily self-invoicing was done and provided to the DSP.
• Problems from pick up to delivery were solved in a timely manner

Bahrain

• Coordinated strategic planning driving sales growth and margins across both existing and future clients.
• Produced and implemented strategic initiatives, targeting potential business verticals.
• Identified new business opportunities through research into emerging markets, consumer trends and potential growth areas.
• Restructured the workshop procedure and service department by introducing workshop protocol, saving time and operational cost.
• Used Quick books to boost productivity and efficiency in accounting.
• Generated and maintained monthly net profit of 30% from the previous months during the full time working.

Thiruvananthapuram, Kerala, India

• Used effective people management and organizational abilities to plan Route and Delivery.
• Used GPS to boost productivity and efficiency in Delivery.
• Scheduled systematically and saw 50-60 client delivery per day, against the below 50 per day rate.
• Provided Manager with comprehensive written reports on circuit for continued improvement of delivery.

Thiruvananthapuram Area, India

• Assisted in the receipt and review of MEP submittals.
• Logged and posted all MEP changes and as-built information on field drawings.
• Assisted in the scope review, budgeting and justification of MEP work orders.
• Assisted in the installation of MEP work.
• Assisted in the testing and commissioning of MEP equipment.

Business Models In Strategic Management, Business Administration And Management, General

Btech - Bachelor Of Technology, Mechanical Engineering

Diploma, Operations And Supply Management