Akshay Mudaliyar Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

-Successfully identified and analyzed customer needs, leading to tailored product offerings that enhanced customer satisfaction and engagement within targeted segments. -Ensured 100% accuracy in the information shared with customers and the execution of all bank forms and documents, minimizing errors and enhancing compliance.-Communicate with Clients in regards with any product queries & help me understand the process.-Maximized the use of sales tools and resources, maintaining meticulous records of sales activities, which improved reporting efficiency by 30%. -Consistently met or exceeded assigned sales targets and budgets, contributing to a 70% increase in total portfolio revenue.-Ensure all authentication of KYC&other financial documents are as per Compliance. -Collaborated effectively with Operations, Technology, Branches, and Legal departments to enhance the client experience, resulting in improved service level adherence.-Calculate Debt To Burden Ratio versus requirement to ensure Central Bank Policies are fulfilled-Responsible for Disbursement, Managers Cheque Issuance & Settlement Documentation in case of Buy Out proposal.-Conducted comprehensive market research on FAB products and competitor offerings,leading to strategic insights that informed product positioning and competitive advantage.-Onboard NTB Clients & source to maximum eligibility-Follow Fraud Awareness Policies and authenticate personally collected documents-Ensure transactions to Sanctioned Countries are within guidelines if exception is given-Perform Norkom/World Checks & prepare Risk Rating Assessments-Thoroughly study AECB Reports to check for any defaults & flagged financial behavior-Co-ordinate for UAEFTS Request with Central Bank and Internal Departments-Verify all documents, signatures&authenticate before presenting it for Data Entry-Achieve all assigned targets & score NPS

Dubai, United Arab Emirates

- Design and implement effective marketing strategies to promote and sell financial products to both new and existing clients.- Initiate contact with potential clients through various channels including networking, cold calling, and referrals; build rapport and establish strong, lasting relationships.- Assess and understand customer needs and demands, tailoring financial product solutions to meet the specific needs of business and individual clients.- Gather and analyze client information, including risk profiles, to offer appropriate financial solutions.- Ensure compliance with all company policies and regulatory obligations in the delivery of financial products and services.- Monitor transactions and resolve issues related to payments to ensure smooth and accurate processing.- Align financial products with business needs, providing solutions that meet client requirements effectively.- Conduct fieldwork to analyze product usage, gather market insights, and identify opportunities for improvement.- Convert potential clients to various banking products, driving customer engagement and boosting sales performance.

Mumbai, Maharashtra, India

-Define and execute product strategies for Cash Management Services, focusing on solutions such as IPAY, Eazypay, E-collection, and others to meet client needs and market demands. Engaged in client interaction for requirement gathering, prioritization, creating business environment testing and Implementation for live support.-Collaborate with engineering, design, and marketing teams to prioritize product features, oversee development, and ensure timely delivery of solutions.-Continuously assess and enhance user experience for CMS products, utilizing client feedback and data analysis to inform improvements and innovations.-Track product development progress, manage timelines, and ensure alignment with business goals while addressing any issues that arise throughout the lifecycle.-Conduct market research to identify trends, competitive landscape, and customer preferences to inform product positioning and roadmap.-Oversee the integration of various payment and collection products, coordinating with technical teams to ensure seamless functionality and compatibility.-Establish key performance indicators (KPIs) for product success, analyzing data to drive decision-making and strategic improvements.-Develop training materials and support documentation for internal teams and clients to facilitate onboarding and maximize product adoption.-Ensure that all product offerings comply with relevant regulations and standards, collaborating with legal and compliance teams as needed.

Bachelor Of Engineering - Be, Mechanical Engineering, 7.3 Cgpa

Bachelor Of Engineering - Be, Mechanical Engineering, 1St Class

Activities and Societies: Coordinated events in college for various activities during college festivals.

Diploma, Automobile Engineering, First Class