Shay Oza Email & Phone Number

Melbourne, Victoria, Australia

Australia

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

My role as Technical Advisor allowed me to demonstrate my knowledge and experience to coordinate a personalized learning journey unique to each new learner and technician role. I constantly liaise with multiple teams flexing my planning and communication qualities to acquire business critical information and achieve results in a timely manner. When.

Use of high level problem-solving and people skills to ensure swift resolutions to technical problems of every kind. Providing insightful advice and friendly, hands-on technical support to customers in need. Apple Certified Mac Technician (ACMT) certification verifies the ability to perform basic troubleshooting and extensive hardware repair of both.

Cupertino, California USA

Performing user acceptance testing on internal Apple Retail applications for both new features and regression testing; conducting tests in four projects simultaneously across these applications. Focussed on device functional testing, log collection, regression, localisation checks and accessibility.

A Service Specialist provides insightful advice and friendly, hands-on technical support to Apple customers in need. Quickly diagnosing product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, solutions are offered quickly to get users up and running again.

Melbourne, Australia

The main role is that of an instructor. Helping individuals or groups to complete projects. Utilzing presentation skills to act as a facilitator to help users to improve their lives through Apple technology. Employing key listening skills is paramount to understanding customer needs and skill levels to enable effective learning and addressing the issues.

Melbourne, Australia

A freelance graphic designer fulfills the responsibility of formulating graphic designing solutions so as to provide an optical effect for the projects assigned by the clients. Working within the constraints of the demands and plans of action of the clients agreed upon in the form of a contract signed by him/her. A designer is usually a detail oriented.