1. Oversaw data operations and insights for Category -- Built trackers to analyze key business metrics and generate actionable recommendations -- Set up dashboards to monitor daily/weekly/monthly/quarterly/yearly KPIs -- Took ownership in generating weekly performance reports for the CEO’s perusal in WBRMs -- Generated custom trackers to monitor goal achievement rates -- Facilitated ad-hoc data asks to enable strategic decision-making -- Liaised cross-functionally with various teams for collating business problems -- Worked towards generating function-specific insights based on data2. Executed sales initiatives for the Revenue Pod of Category -- Planned and executed revenue operations on top-to-bottom aspects of the sales funnel -- Worked with top-level stakeholders to meet business revenue targets -- Interacted with BDEs to monitor performance and goal achievements -- Managed offline partnerships and leads generation -- Gathered VOCs to improve sales strategies 3. Facilitated stakeholder management and account management -- Led all on-boarding operations of educators and actively resolved their queries -- Operationalized training sessions and category promotions -- Led all critical operations and tasks of 2 sub-categories- top-to-bottom funnel ownership -- Served as lead consultant for all educators' account management matters -- Cold called prospective leads- generated via social media, references and other channels

-- Evaluated profiles for education loans based on banks’ underwriting criteria -- Advised and guided students with the best loan option matching their profile -- Helped students with logistics or service issues within the bank-- Achieved a total of 80 loan sanctions in 12 months-- Managed the overall operations of the Tamil Nadu loan team