Primarily involved in analysis, design, development, customization, and implementation of CRM application.Developed 12+ Apex Triggers, Classes and Visualforce pages to get more done in few clicks.Developed 50+ Workflows, Process-builders, and validation rules.Established suitable DevOps processes to support administrative, development, and change management activitiesDeployed schema and components using Gear-Set tool for change management process and automate the deployment to several sandbox instances.Used Data loader and Data loader.io to map and deploy data. Implemented 30+ dashboards and reports as per business requirement.Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete.Implemented mass data loads and pre-deployment testing.Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.Implemented and Supported third-party apps like Conga.Hands-on experience implementing Role Hierarchies and Sharing Rules for system security design.Supported the production Environment for more than 400 users. Tested different scenarios before deploying them in sandboxes and production environments.

Scoped specifications and worked on the project for merging two salesforce instances, i.e. Trillium CNG’s Salesforce Instance with Loves (Parent company).Defined DevOps processes for deployment to all sandbox types and production. Configured business rules and implemented complex business rules in Salesforce for complex Workflows and Process Builder.Implemented Salesforce dashboards and reports as per business requirements.Performed quality assurance and unit testing on deliverables and work products.Administered Salesforce applications and migrated code/data from different environments.Customized page layouts for Salesforce standard and custom objects.Configured users’ roles, permissions, and profiles as per business requirements.Customized point and click solutions in different business processes.Used Data loader to migrate/sync data.Developed several complicated validation rules as per business requirements.Supported third-party apps like Conga and Map Anything, created different types of templates.Supporting Production Environment, tracking requests, and issues using ITSM (SAP) and Salesforce Case management for more than 800 users.Configured Web-to-Lead form.Tested updates prior to deployment in production.

Created and customize various standard objects and custom Objects, Tabs, Relationships, Reports and Validation Rules for the application.Create Email templates in Text, HTML and Visual Force necessary for the application.Analyzed and created custom Profiles as required for the business needs and implemented object level, field level and record level security.Developed Workflow Rules, Approval Processes and customization within Salesforce.com.Developed experience in Salesforce.com configuration of Roles, Profiles, User Accounts; implemented Role Hierarchies, Sharing Rules and record level Permissions to provide shared access among different users.Managed sandboxes including refresh of Full and Developer sandboxes.Used change set to deploy changes from multiple sandboxes to production.Configured business rules and implemented complex business rules in Sales force for complex workflows.Administered Sales force applications and migrated code/data from different environments.Customized page layouts for Sales force standard and custom objects.Configured user’s roles, permissions and profiles as per business requirement.Developed custom Visual force page and controller for Account-Contact relationship UI.Constructed custom Apex triggers for updating Contact fields from Account object.

Proven detail oriented skills by completing extensive data entry for Plant Science Department.Enhanced team working skills by successfully completing assigned tasks as a team of three.Demonstrated excellent communication skills while working with instructor