Aksh Chauhan Email & Phone Number

Delhi, Dl, In

Gurgaon, Haryana, In

Leading India’s largest organised online smartphone/electronics buyback and refurbishing operations. Currently managing India's largest smart gadgets ( mobile, laptop add smart watches) refurbishing unit to produce high quality refurbished goods.1. Operational Strategy : The primary goal is to deliver the annual operating plan and long term business growth to achieve profit targets for the organisation by improving operational efficiencies and reducing costs.2. Performance Monitoring: Establish key performance indicators (KPIs) and metrics to track the performance of operational activities.3. Technology Integration: Identify opportunities to leverage technology to improve operational efficiency and effectiveness. Implement and integrate systems and tools to automate processes. Develop new refurbishing practices and lead the industry in the domain to manage new product capabilities4. Resource Management: Allocate resources effectively to maximise efficiency. Manage budgets, staffing levels, and capital expenditures to ensure optimal use of resources.

Gurgaon, Haryana, In

Leading the strategic direction and operational execution of supply chain, refurbishing and procurement functions, driving efficiency, reducing costs and mitigating risks.1. Refurbishing and Warehousing : To lead the complete life cycle of grading,sorting and refurbishing of smart gadgets and procurement of spares, packaging and accessories.2. Logistics and Distribution: Oversee transportation, warehousing, and distribution activities to ensure timely and cost-effective delivery of goods.Implement warehouse management systems (WMS) and other technologies to improve inventory visibility, order accuracy, and fulfillment efficiency.3. Inventory Management: Optimize inventory levels and inventory turnover to minimize carrying costs while ensuring adequate stock availability to meet demand.Implement inventory forecasting techniques and demand planning processes to anticipate future demand and adjust inventory levels accordingly.4. Cost Management and Budgeting: Manage the supply chain and procurement budgets, including operating expenses, capital expenditures, and cost-saving initiatives.5. Risk Management : Develop risk mitigation strategies, contingency plans, and business continuity plans to ensure the resilience of the supply chain

Gurgaon, Haryana, In

The key deliverables were to ensure the efficient and effective reverse supply chain management of second hand mobiles and smart gadgets from consumers , while minimizing costs and delivering a superior customer experience.1. Strategic Planning: Developed and implemented the strategic direction for reverse logistics operations for a high risk product category (mobiles) for Cashify and created the market for buyback of smart gadgets from consumers2. Process Optimization: Developed in house diagnostic App and logistics App to cater to the challenges of accurate reverse pickups. Streamlined reverse logistics processes to improve efficiency, reduce cycle times, and minimize costs.3. Inventory Management: Oversee the management of returned devices, including inspection, sorting, refurbishment, and disposal. Optimize inventory levels and disposition strategies to minimize write-offs and maximize recovery value4. Cross-Functional Collaboration: Collaborate with internal stakeholders, including supply chain, operations, customer service, sales, and finance teams, to ensure alignment of reverse logistics activities with overall business objectives.

Mumbai, Maharashtra, In

As Zonal lead of a QSR, I was responsible for leading strategic initiatives, ensuring operational excellence, managing financial performance, and building strong relationships with stakeholders to drive sustainable business growth1.Strategic Leadership : Deliver a profitable zone comprising of 30 stores by managing operations, business development and financial controls2.Operational Oversight: Lead a team of 300 people and monitor key operational metrics such as sales performance, customer satisfaction, and store profitability. Implement standardised operating procedures and best practices to maintain consistency and quality across locations3.Financial Management: Develop annual budgets, monitor expenses, and analyze financial reports to optimize profitability. Implement cost control measures and revenue enhancement strategies to maximize financial results4.Compliance and Risk Management: Ensure compliance with local laws, regulations, and industry standards governing QSR operations, including food safety, health regulations, labor laws, and taxation5.Talent Management: Recruit, train, and develop a high-performing team to support the company's growth objectives.6. Customer Experience: Prioritize customer satisfaction and loyalty by delivering exceptional delivery experiences at QSR outlets. Monitor customer feedback and implement strategies to enhance service quality, address customer concerns, and drive customer retention

London, Gb

Production Manager, lead a team of 20 in Operations and 30 outsourced maintenance staffCommissioning of Anode Bake Furnace Operations, performance testing and completion certificate authorization to vendors