As the General Manager at McDonald's since February 2023, my role has been pivotal in incorporating the principles of hospitality and effective communication, honed over 1.5 years of leadership within the organization. My educational foundation in Mobile Application Design and Development from Lambton College empowers me to bring innovative solutions to enhance artificial intelligence efficiency. With a certification in Negotiation Skills, I effectively manage my team to deliver exceptional service, ensuring customer satisfaction and driving business success. My journey from Department Manager to Assistant and now to General Manager reflects a commitment to growth and excellence in the fast-paced food service industry.