Akshesh Patel

Akshesh Patel Email and Phone Number

Technical support specialist at Dentons Canada LLP @ Dentons
london, greater london, united kingdom
Akshesh Patel's Location
Ottawa, Ontario, Canada, Canada
About Akshesh Patel

Akshesh Patel is a Technical support specialist at Dentons Canada LLP at Dentons. They possess expertise in core java, c, object oriented programming, android development, html and 16 more skills.

Akshesh Patel's Current Company Details
Dentons

Dentons

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Technical support specialist at Dentons Canada LLP
london, greater london, united kingdom
Website:
dentons.com
Employees:
7411
Akshesh Patel Work Experience Details
  • Dentons
    Information Technology Support Specialist
    Dentons Jul 2023 - Present
    Ottawa, Ontario, Canada
  • Telus
    System Analyst
    Telus Aug 2022 - Apr 2023
    • Providing technical developer support to customers using Google Cloud Platform products, solutions & APIs• Reproducing customer issues in order to provide a holistic fix• Collaborating with internal support teams and customers to identify and document product bugs and feature requests, implement effective solutions through connecting with multifunctional teams and resources• Partnering with internal teams to improve cloud products at a senior level• Leading users through public forums: third-party & Google-owned
  • Rbc
    It Analyst
    Rbc Apr 2022 - Aug 2022
    Ottawa, Ontario, Canada
    • Created user accounts and managed access control.• Monitored helpdesk and responded to incoming tickets to address support needs.• Supported users with software, hardware, and network issues.• Monitored systems in operation and input commands to troubleshoot areas.• Update, deploy, and test the application made by RBC internally using Database, Visual Studio, etc.• Maintained servers and systems to keep networks fully operational during peak periods.• Collected, aggregated, verified, and monitored trend data.• Used ServiceNow to create and update tracking documents.
  • Cibc
    Credit Card Specialist
    Cibc Dec 2021 - Apr 2022
    Ottawa, Ontario, Canada
    • Providing Customer service to our 10 million more clients over the phone regarding them • Credit card issue not working, apply for the credit card, block pin, lock card, and much more • Use available resources to explain all 21 Credit cards in CIBC bank's give an idea on which one will best suit them • Change info for the client, product change, Credit limit increase, re-age account, reorder new card, etc. • Promoting Global Migration, promo balance transfer, and much more. Marketing offers and educates clients about new products in the market. • Report to the Supervisor at the end of the day or in between to give the exception for some clients.
  • Walmart
    Customer Service Manager
    Walmart Mar 2021 - Apr 2022
    Ottawa, Ontario, Canada
  • Walmart
    Customer Service Representative
    Walmart Apr 2020 - Mar 2021
    Ottawa, Ontario, Canada
  • Walmart
    Cashier Customer Service
    Walmart Nov 2019 - Mar 2021
    Ottawa, Ontario, Canada
  • Hgs - Hinduja Global Solutions
    Technical Support Agent
    Hgs - Hinduja Global Solutions Apr 2021 - Dec 2021
    • Responding quickly and courteously to technical and non-technical inbound calls for Rogers wifi.• Use available tools to diagnose, investigate and resolve internet network, hardware, and software issues over the phone• Creating tickets, schedule appointments with field technicians, and follow up to ensure resolution of customer issue• Calming irate customers and attempting to de-escalate tense situations• Promoting and educating customers on offers and promotions and new products

Akshesh Patel Skills

Core Java C Object Oriented Programming Android Development Html C (Programming Language Microsoft Office Programming Java Microsoft Excel Customer Service C++ Javascript Cash Handling Sql Python Front End Development C# Ethical Hacking Microsoft Visual Studio C++ Visual C++

Akshesh Patel Education Details

Frequently Asked Questions about Akshesh Patel

What company does Akshesh Patel work for?

Akshesh Patel works for Dentons

What is Akshesh Patel's role at the current company?

Akshesh Patel's current role is Technical support specialist at Dentons Canada LLP.

What schools did Akshesh Patel attend?

Akshesh Patel attended Algonquin College Of Applied Arts And Technology.

What skills is Akshesh Patel known for?

Akshesh Patel has skills like Core Java, C, Object Oriented Programming, Android Development, Html, C (Programming Language, Microsoft Office, Programming, Java, Microsoft Excel, Customer Service, C++.

Who are Akshesh Patel's colleagues?

Akshesh Patel's colleagues are John Moise, Christine Hardy (Mcedwards), Katya Dorokhova, Nijat Mehdizade, Don Macintosh, Renai Ransom, Lemuael K..

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