Abhijit Kshirsagar Email & Phone Number

India

Pune Area, India

I am an experienced Account Manager, responsible for the daily running and management of the center through the effective use of resources. I have full responsibility for meeting and setting customer service targets as well as planning areas of improvement or development. Ensuring that calls are answered by staff within agreed time scales and in an appropriate manner. My expertise are leading, motivating, developing and organizing a large department to exceed all expectations. I regularly liaise with other parts of the business which we provide the first response for, as well as the third parties contacts to the center. Fully responsible for coordinating and motivating call center staff.Specialties• Sales management• Sales Coaching and development• Product training• Secured finance• Lead generation• Team Building• Data sourcing

Pune, Maharashtra, India

Handling 25 Members Team.Daily on U.S. client chat to get new updates.Co-ordinating with team members and other colleagues. Preparing team reports, development strategies and other documents for team managementEnsuring Quality Checks of Data sent out, done on daily basis.Conduct process training sessions for new arrivals..Performing other related responsibilities.

Bachelor'S Degree, Business/Commerce, General

Bachelor Of Commerce (B.Com.), Account

Bachelor Of Commerce - Bcom, Business, Management, Marketing, And Related Support Services