- Software Used: Busy (Business Accounting, Inventory and Operation Management Software)- Adopted Digitization Technology – Implemented Busy Software for cost-effective operations and technology-driven decision-making.- Efficient Stock Management – Managed stock procurement, purchase entry, POS, and inventory tasks using Busy Software.- Client Base Expansion – Increased clientele by 25% in 18 months with a four-part strategy.- Enhanced Service Offerings – Surveyed 150 top clients, gathered feedback, and adjusted product list to match preferences, boosting customer satisfaction by 28%.- Strategic Marketing – Implemented promotions across platforms like Newspaper Pamphlets, Banners/Hoardings, and Word-of-Mouth.- Team Management – Managed 20-person team, overseeing recruitment, scheduling, payroll and training. Achieved 90% employee retention.- Cold Calling Campaign – Launched effective Cold Calling Campaign, raising revenue up to 10% monthly.- Financial Management – Ensured strong financial management, accurately handling bank deposits, sales settlements, returns, and transaction reports.

- Planned, monitored, and controlled multiple hotel projects from inception to closure.- Created BOQ, Time Schedules, and managed project vendors.- Conducted site inspections, evaluating facilities and structures, collecting survey data, and submitting audit reports.- Prepared progress reports and presentations for management review meetings.- Oversaw the planning and management of required materials, manpower, and equipment for site execution teams.- Ensured alignment of internal and external stakeholders for project launches as per Go-Live dates.

- Monitored construction activities and casting of structures such as U-Girders, Pier Caps, I-Beams and Pile Cage at the Precast Casting Yard.- Conducted lab tests in the Quality Control Lab on various materials including Cement, Sand, Aggregates, and Concrete.- Participated in Safety Department tasks and contributed to piling, pile cap, and pier formation on elevated viaduct stretches.

- Conducted tests and sampled construction raw materials, fresh and hardened concrete. Monitored lab equipment calibration.- Executed site work, coordinating with clients and supervisors to ensure adherence to project plans.- Managed and provided project-related data as per client requirements.- Controlled and handled the documents of the department.

- Received training under an Executive Engineer (DMRC) as part of a comprehensive program.- Underwent focused training over 6 weeks in Site Execution, Quality Department, and Safety Department.