Amanda Sidney Email & Phone Number

St. Louis, Mo, Us

Lead multiple, simultaneous enterprise-wide and targeted projects to provide and improve data driven insights and processes across Mastercard. Responsible for understanding product vision, derived from business needs, market opportunities, and technology trends. - Develop portfolio items, utilizing AHA and ALM/Jira, to guide developers' work and ensure alignment with project goals and timelines.- Continuously partner with teams to reduce silos, prevent redundant efforts, align on the intended use of data, reduce inquiries on suspect data, uphold data integrity standards, and empower end-users with validated, certified datasets and dashboards.- Initiated redesign & deployment of over 10 comprehensive dashboards for Mastercard Catalog’s program, products, and technical assets by collaborating with the Catalog business team, leading a team of developers in building the solution, orchestrating the creation of portfolio items, conducting reviews of the development process, and utilizing API integration & Alteryx workflows to ensure data accuracy and eliminating manual processes with the end result of providing the organization with accurate Catalog metrics and KPIs, ultimately enhancing decision-making capabilities and operational efficiency.- Developed enterprise-wide dashboards to automate the creation of data dictionaries for all Domo datasets and empowered end users with comprehensive awareness and insight into available fields for reporting, thereby streamlining data accessibility and understanding across the organization.

Design, develop, implement, and support solutions that improve and engage Mastercard’s global employee population. Assist in support of system administration and implementation of HRIS and web technologies, primarily Workday driven. Research, develop, and implement ways to automate and simplify processes. Provide guidance, training, and support to team members and business. Gather business requirements, develop new functionality, enhance current functionality, and close immediate compliance and functionality gaps for the organization in Workday.- Leveraging Confluence for documentation and continuous collaboration with team and business to solve immediate needs as well as long-term strategies- Create, maintain, and configure business processes, custom notifications, alerts, reports, quicklinks, EIBs/data loads, and other areas for Mastercard’s Workday- Responsible for security administration and resolving security gaps through creation, maintenance, and enabling of Workday domains, security groups, assignable roles, and tenant setup.- Utilize AGILE methodology and ALM/Rally system to document and track current and incoming requests and work.- Tier 3 support for Mastercard’s Global Shared Service Center

Performed majority of the Lead responsibilities as described, which lead to in-line promotion in 2020Design, develop, implement, and support solutions that improve and engage Mastercard’s global employee population. Assist in support of system administration and implementation of HRIS and web technologies, primarily Workday driven. Research, develop, and implement ways to automate and simplify processes. Key member of team that provides primary support for the execution of gathering business requirements, developing new functionality, enhancing current functionality, and closing immediate compliance and functionality gaps for the organization in Workday.- Created, maintain, and continuously encourage documentation of team’s process by leveraging Confluence.- Actively look for opportunities to enhance standards and improve process efficiency.- Create, maintain, and configure business processes, custom notifications, alerts, reports, quicklinks, and other areas for Mastercard’s Workday- Responsible for security administration and resolving security gaps through creation, maintenance, and enabling of Workday domains, security groups, assignable roles, and tenant setup.- Utilize AGILE methodology and ALM/Rally system to document and track current and incoming requests and work.- Redesigned the Create Position and Job Requisition businesses to simplify the process for managers and HR professionals.- Create and manage data loads/EIBs to import information into Workday. - The primary Workday support for Mastercard’s Talent Management Performance Review process responsible for business process creation, maintenance, troubleshooting, and all related Workday and system activities. Recognized by CHRO for the simplicity and enhanced user experience. - Tier 3 support for Mastercard’s Global Shared Service Center.

St. Louis, Mo

Developed and delivered a training program on the organization’s LMS (Saba) to the administrators responsible for data creation and maintenance as well as provided primary support for the execution of gathering detailed business and user requirements, developing new functionality, enhancing current functionality, reporting on and auditing system data, and closing immediate compliance and functionality gaps for the organization’s LMS. - Project managed the development of processes to standardize the methods of maintaining data in the LMS to realize an overall reduction in data entry error. Developed audit process to ensure data integrity, system accuracy, improved reporting, and compliance readiness. - Developed validation test scripts for new and enhanced functionality and processes, executed testing, and assisted in the development and maintenance of validation documentation for such functionality and process enhancements.- Developed virtual-based training program to train administrators on LMS and encourage retention of the material; in addition, provided cost savings to the company with a reduction in travel-related expenses. - Conducted technical training on application and processes as well as provided on-going technical and process support for organization, including administrator, end-user, and manager training.- Served as the liaison and elevated support for the IT support function, including troubleshooting in SAP and Saba.- Served as the subject matter expert on the LMS for the organization.- Worked with integration teams to transition from Saba to Compliance Wire to ensure seamless transition for administrators and end-users.- Performed additional roles for managing and administering the company’s relocation program, consulting on leave of absence cases and processes, and performing tasks associated with company integration (e.g., severance paperwork, SAP organizational and personnel changes, and archiving files).

St. Louis, Mo

Provided primary support to employees on a maternity/paternity leave of absence with a detailed knowledge of company benefits, state, and federal FMLA laws; provided primary support to employees relocating with a detailed knowledge of IRS regulations and working closely with a third-party vendor, Graebel; maintained and updated Actavis/Forest’s organization management system, SAP; and provided support to the Senior HR Director. - Developed new processes and practices for relocation and leave of absence administration based on business needs, trends in the industry, and employees’ feedback to streamline these processes and realized cost savings to the company while building and maintaining rapport with the employees. - Created process to track and audit credits due to the organization by relocation vendor to ensure that Forest was being charged and credited appropriately; I accounted for approximately $17,000 in charges that were mistakenly charged to the company and ensured they were reimbursed in a timely manner. - Created a spreadsheet to compile information germane to leave of absences and relevant topics (e.g. time out of field for medical reasons) based on federal laws (e.g. FMLA), state laws (e.g. CFRA), company benefits, company approved exceptions, and miscellaneous information that was easily accessible and formatted for quick reference and consistent practice by other HR professionals involved in the leave of absence process. - Assisted Senior HR Director with appointment and travel scheduling, worked on a variety of projects as requested by Senior HR Director, and provided administrative support.- Partnered with relocation vendor representative to develop supplemental guides to the relocation policy to provide clarification to relocating employees. - Maintained and updated Actavis/Forest Pharmaceuticals organizational management system through the use of SAP. Ran reports and implemented changes based on business needs and requirements.

Dublin, Ireland

Provided support in connecting potential employees with potential employers. - Performed cold calling, networking between candidates and client companies, and encouraging relationships between the company, candidate, and Celtic Careers.- Utilized Database and Adapt applications and updated a variety of job sites.- Utilized time management, organization, and self-motivation skills to accomplish duties.

Bachelor Of Arts (Ba), History, 3.934

Activities and Societies: Phi Beta Kappa, Kappa Alpha Theta, Golden Key International Honour Society, Dean's List, SBC (AT&T) Foundation.

Bachelor Of Arts (Ba), Sociology, 3.934

Activities and Societies: Phi Beta Kappa, Kappa Alpha Theta, Golden Key International Honour Society, Dean's List, SBC (AT&T) Foundation.

Study Abroad Experience, Study Abroad Experience

Studied at University College Dublin while interning in Dublin, Ireland for Celtic Careers during the summer of 2007. This program was.

High School, High School Degree