Having 14 years of total work experience 4years in telemarketing cum call center and 10years Aviation with various organizations and position Air India Goa and Qatar Airways Doha .I believe my experience can significantly contribute to the business objectives of your organization.I would like to thank you for your time and consideration to review my profile and I look forward to hearing from you about the employment opportunity with you and presenting my credentials for the same, can join immediately.
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Travel ConsultantFly World TravelsGoa, India -
Travel ConsultantFly World Travels Jan 2022 - PresentSouth Goa, Goa, IndiaPlan and sell transportations, accommodations, insurance and other travel servicesCooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodationsProvide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelersBook transportation, make hotel reservations and collect payment/feesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesDeal with occurring travel problems, complaints or refundsAttend travel seminars to remain updated with tourism trendsEnter data into our software and maintain client filesNetwork with tour operatorsMaintain statistical and financial recordsMeet profit and sales targets -
Airline EmployeeQatar Airways Feb 2015 - Jul 2021Doha, QatarProtect Qatar Airways people, property and facilities against unlawful interference, theft, and damage.Carries out travel document checks including but not limited to complex passport and visa forgery detection and security procedures at Hamad International Airport to avoid fines being imposed by immigration authorities for inadequately documented passengers. Assists QR staff and monitor QR ground staff regarding security and administration matters in order to be consistent with the rules and regulations of Qatar Airways security directives and procedures.Conducts drug and alcohol tests and carry out right of search as authorized.Monitor emails and telex messages and allocate staff to carry out specific tasks such as Valuable/Vulnerable Cargo escorts, Firearm escorts.Control access to the CCTV room, and carry out initial fact findings on CCTV investigations and record incidents.Escalate any security-related incidents to management and have the ability to initiate actions to deal with and report incidents.Makes initial enquires and reports relating to loss and damage and handles left behind items by passengers (mobile phones, jewelry, and money).Takes measures to protect the interest of QR avoiding unlawful acts of interference, vandalism, thefts, and fines at HIA and other Qatar Airways Group Facilities. -
Customer Service RepresentativeAir India Air Transport Services Limited Oct 2011 - Dec 2014Goa, IndiaManning the check-in counters that serve departing passengers. Here, the duties include checking the passengers in for their flights, redirecting or rebooking customers whose flights have either been delayed or canceled, and giving updates to passengers who are waiting in the lobbies.Manning the arrival and departure gates. This involves attending to customers before they board, after they land, or when they are switching between flights.Performing cabin services to ensure that passengers are comfortable during their flights. Cabin services include cleaning and restocking the planes before the passengers can board them.Issuing tickets to passengers.Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage.Taking reservations from passengers who call in.Assisting passengers with luggage check-ins at the ticket counter.Making sure that all baggage is delivered.Confirming the identities of passengers, and providing them with boarding passes.In some cases, ground staff may be responsible for screening passengers and their luggage for security purposes.Giving special assistance to disabled passengers. Outside the terminal, the ground staff is responsible for:Loading and unloading bags and other luggage to and from the plane.Helping passengers and the flight crew to get on and off the plane by providing the stairs.Indicating to the pilots which taxi spots they should use after the plane has landed -
Telemarketing Sales RepresentativeKarma Group Global Feb 2007 - May 2010South Goa, Goa, Indiagive qualified booking to resorts, achieving company's KPI'S, calling international customers & selling holiday packages.
Aktar Shaikh Education Details
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Tourism And Travel Services Management
Frequently Asked Questions about Aktar Shaikh
What company does Aktar Shaikh work for?
Aktar Shaikh works for Fly World Travels
What is Aktar Shaikh's role at the current company?
Aktar Shaikh's current role is Travel Consultant.
What schools did Aktar Shaikh attend?
Aktar Shaikh attended Rosary College Of Commerce & Arts Navelim, Iata Training, Iata Training.
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Aktar Shaikh
Vehicle Testing Engineer At Bajaj Auto Limited R&D Testing And Validation Engineer| Indoor Testing | Test Planning |Test Preparation|Siemens Nx |Catia V5.Pune -
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