Senior Technical Account Manager
CurrentProvide advocacy and strategic technical guidance to help plan and build solutions using best pactices, and proactively keep customers’ AWS environments operationally healthy. Craft and execute strategies to drive customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Represent AWS within a customer’s environment and drive discussions with senior leaderships regarding incidents, trade-offs, support and risk management.Establish close relationships with the customer, understand the business/operational needs and technical challenges and suggest solutions that would help them achieve greatest value from AWS.Become customers Trusted advisor and Provide 24x7 operational services or support for the customers and their environments.Support customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more