Corporate Services Business Development Director
Current• Product Strategy and Planning: Creating service products and service strategies by conducting market analysis, determining customer needs and following technology trends. To prepare and implement service product development plans.• Market Research: Monitoring market trends and customer needs, conducting competitor analysis and identifying market opportunities. By monitoring market trends and competing products, collecting customer feedback and integrating this information into the service product dev. process.• Business Development: Identifying business opportunities in the field of Solutions technology services, finding new customer segments and markets, developing domestic and international strategic business partnerships.• Product Management: Monitoring the perf. of existing service products, identifying improvement opportunities and solving problems by collaborating with stakeholders. • Cost and Budget Management: Making budget planning for corporate solutions service business areas and tracking budget targets.• Communication and Cooperation: To ensure effective communication between stakeholders by closely collaborating with other stakeholders to properly coordinate service processes.• Risk Management: To identify, evaluate and take necessary measures to reduce risks that may occur in contracts and projects. • Contract Management: Monitoring the status of service contracts and ensuring regular reporting. Communicating service performance, process data and risks to relevant stakeholders.• Service Sales: To ensure and approve scope and cost controls for the preparation of service offers, to ensure coordination by managing the presentation, competition and pricing processes for service sales.• Customer Success Management: To monitor customer relations and customer satisfaction, to ensure that the service life cycle within the scope of Customer Success Management is carried out in a quality manner with all process components.