Key competences:Providing IT services across the company with multiple branches. People management – objectives setting, controlling, getting feedback. Good presentation skills. IT project management (PMP certification). ITSM implementation (ITIL foundation certification). Implementation of the ECM, CRM and ERP systems. Modernization of existing IT and communications infrastructure of the company. Creating fault tolerant IT systems and infrastructure, IT DRP. Cost reduction for the IT infrastructure and communications. Information security (including internal and external threats). Contemporary network technologies (Cisco CCNA and Firewall Specialist certifications). Operating systems: Windows (MCSE certificate), Linux. Corporative e-mail systems (MS Exchange, Lotus Notes). Virtualization - MS Hyper-V and VMWare. Video conferencing - Cisco-Tandberg and Polycom. IP telephony – Avaya and Cisco.