I teach postgraduate students work with groups in organization. The course is called “Observing organizations”

• Assessing training and development needs• Preparation and implementation of various training and development tools• Creation and implementation of various HR processes and events• Employee development (over 400 trainings and 80 topics conducted)

Responsibilities• Leadership and talent development:- Management club designed and implemented (participation rate 89%, 8 yearly meetings conducted;- Management Development Program (1.5 year project on developing managers and talents for future managerial positions, current management index in organization is more than 90% )- Employee life cycle training concept created and implemented- ICA leadership programs delivered for Management and the teams (60 trainings conducted)- New store management development concept created and implemented (13 new stores opened and trained- Leading in transition concept created and managers prepared for merger project• Shaping training policy in Baltic - Basic training processes defined (needs analysis, training application, training evaluation, training impact measurement)- New training program process designed• Identifying training needs and creating yearly training plan and budget for entire organization - Rimi Academy was shaped and training/development structure defined- Training application system implemented and selection criteria defined• LMS implemented- E-learning system implementation- Over 15 online training programes created• Training and development strategy designed for merger and conversion process• New values implementation- Voluntary Value ambassadors network designed and managed- Value toolbox created- Over 100 managers trained- Over 50 activities on values implemented- All company knows our values- Most of employees live the values in their everyday work• Conducting variuos trainings and running conferences: team work, team building, team management, ICAleadership, work in Matrix, people management, employee life cycle, train the trainers, presentation skills, non- formal education, motivation, time management, effective feedback, conflict management, effective meetings, strategic planning, effective communication, coaching, etc.)

• Consulting and partnering top management in HR field• Shaping organization through management development• Implementation of various HR processes and events- Training system was created and implemented- Performance appraisal system was created and fully implemented,- Strategic planning system was developed,- Client service standard was created and implemented- Client satisfaction rate increased• Assessing training and development needs• Employee development (over 400 trainings and 80 topics conducted on personal and professional efficiency)

• Assessing training and development needs• Preparation and implementation of various training and development tools• Creation and implementation of various HR processes and events• Employee development

HR Training officer, facilitator, trainer

• Quality assurance of company learning processes through performance appraisals and competency model- Performance appraisals system was implemented• Creation and facilitation of soft skills trainings and team activities (more than 5000 staff was trained over 450• Career planning and talent management:- Succession plan was implemented.• Effective client service and crisis management- Client service standard and client service trainings were developed and managed,• Training programs in newly established objects- 5 new stores were opened and new staff members trained (around 500 employees)