Al Bushell Email & Phone Number

Finchampstead, England, United Kingdom

Leading Airinmar’s Program Office staff. Managing work allocation and priorities of the team. Ensuring Customer expectations regarding performance or service delivery are being met or exceeded through the provision of Airinmar services. Manage the structure and resourcing of the Program Office and agree cross functional support requirements with department heads to efficiently and profitably deliver services on each program. Where necessary, represent Airinmar at the highest levels within the… Show more Leading Airinmar’s Program Office staff. Managing work allocation and priorities of the team. Ensuring Customer expectations regarding performance or service delivery are being met or exceeded through the provision of Airinmar services. Manage the structure and resourcing of the Program Office and agree cross functional support requirements with department heads to efficiently and profitably deliver services on each program. Where necessary, represent Airinmar at the highest levels within the customer organisation in support of, for example, contract negotiation, quarterly reviews, customer satisfaction escalations etc. Working with functional departments to ensure operational alignment with agreed service provision. Facilitate new customer account implementation in coordination with the Program Manager. Supporting the overall organisation with leadership and skills development. Owner of Quality Management processes, procedures and KPIs (Process Owner) relating to repair order processing and those affecting customer support and program management as applicable. Provide input to annual financial plans. Financial responsibility for the department budget. Developing, implementing and maintaining organisational development. Proactively apply Continuous improvement. Grow talent from within the department; apply staff objectives, appraisals and development plans. Oversee the recruitment of staff to the Program Office. Show less

Finchampstead, United Kingdom

Managing the delivery of service and relationship between Customers and Airinmar’s internal departments. Ensuring Customer expectations regarding performance or service delivery are being met or exceeded. Revenue forecasting and reporting including the reporting of key performance indicators pertinent to each customer (eg.use of metrics, BI workboards, etc). Regularly reviewing service level performance, resource and cost applied, and anticipated changes to customer demands; working with… Show more Managing the delivery of service and relationship between Customers and Airinmar’s internal departments. Ensuring Customer expectations regarding performance or service delivery are being met or exceeded. Revenue forecasting and reporting including the reporting of key performance indicators pertinent to each customer (eg.use of metrics, BI workboards, etc). Regularly reviewing service level performance, resource and cost applied, and anticipated changes to customer demands; working with internal and external stakeholders to enable successful and relevant service delivery. Working with functional departments to ensure operational alignment with agreed service provision. Lead new customer account implementations. Apply continuous improvement to develop Airinmar’s processes, procedures and systems in order to improve each account’s overall efficiency and ability to meet the needs of the customer. Show less

Finchampstead, United Kingdom

To maximise Airinmar’s revenues and their customer's ROI through savings associated with Value Engineering, Warranty Management, Sourcing, Guarantee Management and other value stream activities. To contact suppliers in order to seek clarification of workscope/pricing/warranty and challenge when a decision is unjustified. To record VE/WTY outcomes in the respective systems. To enforce contractual terms and recover associated benefits. To manage contract TAT remedies, including those advised… Show more To maximise Airinmar’s revenues and their customer's ROI through savings associated with Value Engineering, Warranty Management, Sourcing, Guarantee Management and other value stream activities. To contact suppliers in order to seek clarification of workscope/pricing/warranty and challenge when a decision is unjustified. To record VE/WTY outcomes in the respective systems. To enforce contractual terms and recover associated benefits. To manage contract TAT remedies, including those advised within the Airbus SSC and Boeing PSAA. To be the go-to point of contact for engineering/technical issues and provide subject matter expertise to other Airinmar departments including Sales & Business Development when required. To meet Airinmar’s requirements relating to Technical Services obligations contained within customer/Airinmar Contracts, SOWs and MOUs. To apply continuous improvement to develop Airinmar’s processes, procedures and systems in order to improve the department’s overall efficiency and ability to meet the needs of the customer. To apply continuous improvement to develop new cost reduction mechanisms to maintain Airinmar’s competitiveness. Show less

Luton, United Kingdom

As a member of Certifying Staff I had EASA and FAA release to service authorisations. I was responsible for the total project management of assigned Sales Orders which included being the primary focal point internally and externally, carrying out customer and commercial contract reviews, engine log book surveys, generating work requirements and reviewing Airworthiness Directives, Service Bulletins and any associated Customer Special Requirements.

After completing my apprenticeship I joined RAF Odiham's Powerplant Bay where I carried out deep strip maintenance of Lycoming T55 712F's, 712CEU's and 714A Turboshaft engines and overhauled Hamilton Sundstrand T62 SolarTitan APU's. My next move was still at RAF Odiham and onto a Chinook aircraft squadron where I carried out flightline support duties as well as aircraft heavy maintenance both in the UK and around the world.