• Selected as the Behavioral Health Services (BHS) intra-agency liaison- responsible for preparing confidential applications for BHS’ oversight committee’s review process in collaboration with Foster Care Mental Health, Human Service Agency’s Court Office, and professional care providers. Checks and reviews variety of these documents for completeness and accuracy.• Compiles information and data vital for the preparation of various departmental reports and projects, in which judgment is exercised in the selection of data and materials, i.e. quality improvement, requisitions, and staff productivity reports.• Computes and analyzes various spreadsheets and reports regarding fiscal distribution and allocation of resources from various funding streams required for annual operations and training.• Assists in preparing various forms, graphs, and charts for presentations, data, demographics, and program reports that are consistently presented to executive level management in various inter- and intra-agency departments.• Implements new visual process regarding staff organizational changes in infrastructure that the Chief Medical Officer adopted and presently utilizes to identify gaps and areas to focus resources for staff development and growth.• Leads event planning for BHS’ Leadership and interacts with other departments in SFDPH, as well as the San Francisco Health Network (community based organizations, Probation, and University of California, San Francisco) to coordinate large meetings and projects.• Maintains and retrieves files, documents, records, and correspondence in accordance with established Public Health Information guidelines and procedures.• Prepares letters, memoranda, reports and other materials daily to distribute to medical directors & staff.

• Serves as Lead Training Coordinator of the San Francisco Training Project, Federally mandated to deliver foundational and advanced trainings to 350+ child protective social workers in the City and County of San Francisco through program coordination and project management.• Consistently exceeds annual training deliverable goals by 35% for the past 5-years through cross-functional teaming and leveraging identified & approved resources.• Actively collaborates with various inter- and intra- agency workgroup teams regarding the re-design of project management tools such as GANNT charts with innovative software, as well as procreating a learning management system to fulfill BAA's and SF's Division of Family and Children Services that directly impacts BAA’s training delivery and streamlines workflow processes.• Initiates knowledge management processes by developing transfer of learning materials utilizing instructional design with various modalities, i.e. Canvas.• Consults with BAA's Cultural Humility Workgroup regarding visual conceptual models to present best practice behaviors and expected core competencies amongst staff that is also used for on-boarding new workers.• Identified as, “Champion,” child welfare agency in the best practice, "Safety Organized Practice," in California due to the successful application of Implementation Science that supports a true learning organizational culture and paradigm shift in services to clients.• Creatively develops marketing services/campaigns w/in San Francisco Human Services Agency (SFHSA) to promote county specific trainings in alignment with it’s Training Committee’s strategic objectives.

• Plans, coordinates, and executes large annual and bi-annual events (200+ attendees) in collaboration with San Francisco Human Services Agency’s (SFHSA) leadership; appointed as onsite lead for these events.• Selected as project’s liaison between SFHSA, BAA, external consultants, and community based organizations to ensure training processes and goals are communicated, supported, and achieved.• Reviews, edits, and presents several of BAA’s prime subcommittee proposals for effective communication of purpose and next steps that has been adopted by upper management. • Developed BAA’s correspondence policy for California’s Child Welfare Services/Case Management System’s Contract, which includes: messaging, expectations, and implementation. • Responsible for training logistics such as: calendar management, reserving training/meeting space, development of materials, maintaining audio/visual equipment, supply inventory, and filing systems.• Records meeting minutes and action items frequently for SFHSA and BAA while also ensuring minutes are disseminated on a timely basis to participants.

• Served as Fiscal Manager that formulated and developed annual budget estimates for projects.• Wrote lessons learned that serve as a guide in the planning/execution phases of future projects. • Reduced project’s total cost by successfully negotiating vendors’ price reduction on goods and services.• Submitted budget requests and budget justifications, and successfully defended the budget requested. • Prepared and consolidated financial reports showing actuals against the planned expenditures.

• Appointed as “Branch Manager,” during manager’s absence in running operations.• Wrote and interpreted contract agreements in accordance with company rules, policies, and procedures.• Researched, consolidated and summarized historical financial data from accounting records that served as the basis for next year’s budget estimates with some adjustments for known and upcoming changes. • Monitored and tracked actual budget execution against the plan and company execution goals. • Analyzed actual monthly sales against projections and recommended course of action to generate sales.• Reviewed vendors’ invoices for accuracy of bills before payment is processed. • Aggressively collected accounts receivable, increasing assets and minimizing bad debts.