Al Hays Email and Phone Number
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A seasoned professional with practical experience in, and a solid understanding of, a diverse range of data and telecommunications technologies and applications including a demonstrated ability to coordinate, evaluate, and manage resources for timely and successful project completion. High-caliber presentation and communication skills including the ability to simplify complex technical concepts for target audiences.Specialties: Telecommunications and Data equipment sales and implementation.
Cloudburst Technologies, Llc (Formerly Jeral Communications)
View- Website:
- cloudbursttechnologies.com
- Employees:
- 5
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Founding Partner And Direct Sales Support And Technology SpecialistCloudburst Technologies, Llc (Formerly Jeral Communications)Rockwall, Tx, Us
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Founding Partner / Direct Sales Support / Technology SpecialistCloudburst Technologies, Llc (Formerly Jeral Communications) Jan 2002 - PresentIn addition to ownership responsibilities, participate in all aspects of company operations to include: management, consultation, installation, configuration, provisioning, project management, and sales support. Cloudburst Technologies is an Avaya Business Partner and specializes in the sales, design and deployment of telecommunications products and services specializing in Avaya products, call center implementation, and general telecommunications.
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Vice President, Information TechnologyCtap, Llc Feb 2000 - Dec 2001Manage/Oversee internal telecommunications infrastructure. Perform Voice Engineering to include PBX system design, configuration and administration; Project manage installation and implementation of Avaya Definity PBXs including IP600, ProLogix, G3si and G3r with all features and adjuncts including complex call center designs, Definity/Intuity Audix and Octel Voicemail systems; Direct support of sales team including customer interviews, needs assessment and consultation for PBXs, adjuncts, call center architecture, digital network transmission facilities, general telecom and traffic routing concerns, installation, configuration and customer training.
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Senior Project Manager/Avp LevelBank Of America Aug 1999 - Feb 2000Contract Employee. Site lead for several new Call Center build outs by Direct Banking Technology Support Division in Southern California. Periodically shared as resource for Production Support Team advising on daily PBX operations to include vector design and implementation, CMS and Audix support including custom CMS reporting, DCS Networking issues including BSR and LAI, and end user support. BofA’s voice technology was predominately Definity G3r with advanced ACD/CTI features. -
Senior Telecommunications AnalystThe Mark Travel Corporation Feb 1994 - Aug 1999Team Lead. Responsible for cost analysis and oversight of installation, maintenance, administration and repair of corporate and call center related telecommunications technologies including: Paging/Cellular, POTS, DS1/T1 through DS3/T3, SONET, provisioning, VPN, toll-free traffic including advanced features and real-time routing solutions between multiple locations (virtual call center), Frame Relay, X.25, and Private Line solutions on a local, national and international level; direct liaison with LECs, IXCs, and vendors; maintain, monitor, upgrade, and administer multiple Avaya Communication Definity G2/G3 ACD PBXs (Call Center Elite w/EAS); Vector administration; Avaya CMS administration including creation of Custom Reports, Avaya Intuity and Definity Audix Voicemail systems, Siemens ROLM 9751 ACD CBX and various smaller key systems; frequent global travel as required to insure voice and data telecommunications integrity
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Music ProgrammerChurch Street Station 1989 - 1994DJ and Music Programmer for the Cheyenne Saloon and Opera House, one of the top Country & Western clubs in the USA.
Al Hays Skills
Al Hays Education Details
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Avaya UniversityTechnical
Frequently Asked Questions about Al Hays
What company does Al Hays work for?
Al Hays works for Cloudburst Technologies, Llc (Formerly Jeral Communications)
What is Al Hays's role at the current company?
Al Hays's current role is Founding Partner and Direct Sales Support and Technology Specialist.
What is Al Hays's email address?
Al Hays's email address is ah****@****ies.com
What is Al Hays's direct phone number?
Al Hays's direct phone number is +121449*****
What schools did Al Hays attend?
Al Hays attended Avaya University.
What skills is Al Hays known for?
Al Hays has skills like Telecommunications, Avaya, Call Centers, Voip, Acd, Networking, Routing, Voice Mail, Telephony, Unified Communications, Ip, Data Center.
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