Sr. Customer Success Manager
CurrentAccountabilities• Proactively and aggressively takes actions to increase awareness and drive usage and preference of LN content, products, and services• Identifies and targets revenue and growth opportunities within assigned market and/or accounts• Demonstrates deep product knowledge; acts as internal resource for the product, sales, and marketing• Prepares and delivers specialized customer presentations to drive usage communicate our value proposition and competitive differentiators• Provides support and training for the sales team through joint calls, demonstrations and training• Conducts competitive research, analysis of findings and shares information with product, segment and marketing