Currently working as a Sr. Customer Success Manager, serving as a subject matter expert for the LexisNexis Intellectual Property product suite. My goal is to increase customer awareness regarding the value and competitive differentiators of our products by conducting presentations, training, and demonstrations - driving usage and uncovering leads and opportunities to help boost revenue and POS.Formerly worked as a Customer Education Specialist (CES) - supporting the Life Sciences business and its customers, by driving product usage and creating client value through trainings and related activities.Previously worked as part of a talented and highly-skilled team responsible for the delivery of essential information for drug companies to discover new drugs and get them to market faster, for researchers to find relevant papers and know what’s newly published in their subject, and for businesses to optimize their intellectual property and find competitive intelligence.Experienced professional in the health care industry as an Immunology Specialist and Laboratory Medicine Specialist. Highly skilled in Flow Cytometry, diagnosing and analyzing lymphomas and leukemias.Specialties: •Analytical with Strong Organizational Skills •Excellent verbal and written communicator•Strong knowledge of Life Sciences•Solid experience in multicolor (4 and 6 color ) flow cytometry •ELISA and Luminex techniques •PCR •Western Blot •DNA extraction •CD34-Assay Development
