Al Luke Email and Phone Number

A bilingual outstanding professional and Navy veteran with over eight years of experience.Expertly managed technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.Renowned manager with a history of implementing new procedures and technologies to strengthen security posture, enhanceoperational efficiency, and control costs.Consistently identified customer needs and presenting appropriate company product and service offerings.Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.Expertise in resolving escalated customer service issues.Skilled in strategically negotiating deals and transforming e-commerce prospects into in-store sales to achieve sales targets.Proven leadership skills that help team members achieve individual sales, enhance customer service, and drive business goals.