Al Niquette Email & Phone Number

United States

Pricing, Packaging, Deal/Contract Support, Order Management, Service & Hosting Presales Support.

United States

United States

Client Executive for API Healthcare’s workforce management solution(s), responsible for account management, retention and vertical business development.

Alpharetta, Ga

Led and contributed to national team of services sales executives responsible for consultatively leading customers through an enterprise services sales process of assessment, scope definition, pricing, and contracting for system selection, vertical solution expansion and next-generation migration. Managed and executed a strategic customer planning program for enterprise solution sequencing, dependencies, staff capacity, deployment readiness, and regulatory compliance.• Drove services sales achievement, consistently exceeding revenue targets; FY17 bookings of $41.6M• Presented strategic customer programs and associated value propositions to C-suite, dept-heads and selection committees• Led detailed on-site program planning and service sales contracting at all levels of customer organizations• Positioned diverse and disparate deployment methodologies and service offerings into single, unified and compelling solutions• Contributed to service product management including rollout of a new SaaS-based solution

Alpharetta, Ga

Responsible for developing and executing a corporate sales program to accelerate customer migration from a legacy to next-generation healthcare system solution. The program was instrumental in driving to 150% of targeted plan. • Executed a successful sales program to analyze company’s national account-base, identified evolving drivers and trends of future-state migrations, and anticipate and mitigate impact of attrition from market consolidation • Managed executive dashboard and results reporting critical to long-term corporate strategic planning• Drove completion of detailed 5-year strategic migration and service paths for >100 targeted customers• Identified and created sales tools that accelerated sales progression and simplified field tracking and reporting• Developed and executed an executive and sales leadership program, increasing segment and solution knowledge, and improving sales-channel effectiveness by promoting lessons-learned and best-practice

Alpharetta, Ga

Program Architect – Services 2011 – 2012Led a strategic customer program targeting solution deployment progression and acceleration. Managed assessment and consultative deployment planning with key stakeholders to architect customized programs. Each program included a 3-5-year roadmap outlining solution timing, pre-requisites, dependencies, staff deficiencies and recommended service offerings. Led program scope definition and contracted all associated services.• Achieved 110% of service sales quota ($30M) including 11 contracts with an average value of $2.8M• Completed >35 program roadmaps as critical input to company and customer strategic capacity planning• Conducted 100% of regulatory and release-level requirements planning process for assigned customers Service Sales Executive / Complex Bid Team/ Contracting Advisor 1997 – 2010Provided executive sales leadership for new and vertical services business development for a large portfolio of solutions in a highly competitive and explosive growth market. Responsible for all service sales activities, including methodology and solution value positioning, deployment planning, pricing, negotiation and contracting of complex multi-phased million-dollar service engagements. • Achieved 115% of quota with an annual average contribution of >50 contracts and $34.5M in revenue• Owned 100% of services sales coverage for East Region of >100 health systems and >30 account executives • Developed methodologies, tools, team best-practices and contributed to operational process improvement • Hired, trained, mentored and provided senior leadership to a national team of Service Sales Executives

Multiple Locations: Alpharetta, Ga / Longwood, Fl / Warwick, Ri

Highly successful and aggressively promoted through roles and assignments of expanding expertise, responsibility and authority. Foundational experience leading to a unique 360 view and understanding of healthcare IT, the complexities and interdependencies of vendor business functions, and importance of balancing complex requirements of the customer-vendor dynamic.Customer Support Specialist24 x 7 x 365 national call-center for >200 community hospitalsCustomer Support & Development ManagerManaged support, enhancements and updatesImplementation ConsultantProvided onsite assessment, training, build and configuration assistanceAccount ExecutiveAccount management, primary executive contact, vertical sales to 45 accounts across 13 states Regional / National User Group LiaisonSpecial interest group, annual-quarterly conferences, product roadmap input & feedback-loopInside Sales RepresentativeFounding team member, leader, key contributor of established structure, process and tools Group ManagerService methodology, product development, pilot program oversight and customer delivery