Al Ray Email and Phone Number

Specialties: computer hardware, data acquisition, documentation, help desk support, microsoft excel, microsoft office, microsoft powerpoint, microsoft word, networking, new product development, quality control, sales, scada, technical support, telecommunications, Variable Speed Drives, Wireless, RTU's, OPC Servers and Fieldbus protocol,Modicon protocol(Modbus), Field support and Installation of a variety of Industrial Automation and Scada Equipment. Equipment such as PLCs, Variable Speed Drives, RTU units and pump control systems in the Waste Water industry for plants, pump stations and lift stations. Work cooperatively and jointly to provide quality seamless customer service. Installs, tests, repairs, and maintains a wide variety of electronic instrumentation, controls, protective relaying, and repairs various flow and measuring equipment such as ultrasonic magnetic flow meters, temperature, pH, and energy backup systems. Works with all department managers and supervisors to make recommendations for improvements and modifications needed for process and controls upgrades. Reviews specifications for PLC and electronic equipment from consulting engineers and contractors for upgrades and new installations involving the SCADA Systems and any instrumentation equipment. Programs and troubleshoots the Microwave Data System (MDS) radios that transmit the data that the PLCs and computer servers receive from field electronic devices and LAN switches. Sets up preventative and predictive maintenance procedures for process equipment and keeps detail records for all calibrations of devices for routine quality control checks.

Customer phone support for pre and post sales technical issues.Involved in new product development.Field visits for sales and technical support.Product and application training for customers and sales force.Hands-on time with hardware/software products learning functions and use

Achieving 130% of sales target (5.5 Million) of 1996.Implemented standard practices which reduced deal turn-around from 5 days to 1 day.Managed daily activities associated with sales planning, pipeline, and opportunity tracking.

Top performer consistently delivering above quota (Sales of $3.5 Million in 1995 and 1996)Trained new salespeople as required.

Calibrated and modified Telecommunication, RF, and General Purpose equipment.Quality assurance facilitator for conformance and documentation control.Senior trouble-shooter and expediter.

Maintained communications, aeronautical, and medical Test & Diagnostic equipment.