Al Robison Email & Phone Number

Sandy, Utah, United States

Manage RMM and MDM supporting over 2000 endpoints, including creating and deployingpolicies, installing MSP software, writing and running automations, configuring and actioningalerts, enforcing security permissions, on-boarding and off-boarding clients, etc.Configure and deploy multiple device and network security tools, such as AV/EDR, applicationallow-list/block-list, DNS filtering. Perform regular maintenance and audits.Plan, oversee, and create automation needed across all departments using various languagesand platformsDeploy, manage, and verify all system backups; triage and troubleshoot issues dailyVulnerability management and patchingWork with vendors to ensure various deadlines are met and software is configured to bestpracticesEstablish policies and procedures for deployment of offered servicesCollaborate with all departments and management to ensure we are all “paddling in thesame direction”Plan and manage my department's priorities and schedulesConduct performance reviews to measure employee productivityProvide excellent customer service

Logan

Administer Windows servers and workstationsMaintain cloud-based POS system, including user accounts and access, reporting, paymenttypes, inventory, store setup, customer informationConfigure and manage internal and external network connectionsManage networking hardware (firewalls, switches, wireless access points)Maintain all workstations and POS hardware and accessories (card terminals, receipt printers,etc.)Manage all software and security updatesTroubleshoot any IT-related problemsManage inventory system / Import and update all inventory information (UPCs, itemnumbers, quantities, prices, etc.)Create and manage company reportsMaintain customer lists and manage marketing campaigns

Sandy, Utah, United States

Administer Windows servers (Vms and hypervisors), workstations, printers, firewalls,switches, VoIP phone system, security cameras, and internet and intranet sitesMaintain LANs, WANs, VPNsMaintain SQL DatabasesMaintain user accounts and configure permissions for users via Active Directory as well asother softwareTroubleshoot problems reported by usersInstall and maintain hardware, software, and accessories for POS systems in retailenvironment (Card readers, scanners, receipt printers, etc.)Commission all new devicesRegular security upgrades on all systemsMaintain user email/Exchange and all MS Office and Sharepoint applications via Office 365Daily posting and maintenance of company websites (Squarespace), online store (Shopify),and social media (Mailchimp, Facebook, Twitter, Pinterest, Instagram)On call 24/7

Garden City, Utah, United States

Summer job where I cooked burgers and fries and pestered the people making shakes.