Al Terrell work email
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Al Terrell personal email
My determination and commitment to sales, account management, client success, and customer service has increased revenue for Saas Technology, and Healthcare companies over the years.
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Client Success ManagerPaymentvision Sep 2024 - PresentJacksonville, Florida, Us -
Client Success PartnerSterling May 2022 - Dec 2023Independence, Ohio, Us• Identified and developed multi-level relationships with key decision makers to ensure retention and relationship.• Mapped client’s business requirements to Sterling’s technology capabilities, identifying gaps, omissions, and process optimizations.• Navigated complex issues, both technical and non-technical, and used sound judgment and data analysis to make decisions that are best for the client’s needs.• Created strategic account plans as a roadmap to strengthen customer partnerships. -
Client ManagerGhx Jul 2020 - May 2022Louisville, Co, Us• Increased product utilization through providing training, account reviews, and proactive customer engagements.• Partnered with clients to assist with process documentation which included tactical, technical, and strategic work, with regular milestone checkpoints.• Owned driving an increase overall utilization of GHX solutions and services with their customer.• Provided clients with data analysis of field workers’ use of services and challenges. -
Account Manager (Consultant)Mindbody Feb 2020 - Apr 2020San Luis Obispo, California, Us• Consulted with existing class-based customers by proactively determining the customer’s needs and work to identify business solutions.• Schedule meetings with clients to discuss data analytics of service performance.• Trained client on best practices for successful use of service programs.• Effectively forecasted business on a monthly and quarterly basis. -
Senior Account ManagerCentury Solutions Group, Inc. Jun 2017 - Oct 2019Tyrone, Ga, Us• Developed and implemented Marketing Plan which met both personal and business goals of the clients. • Strategically planned with clients for their budgetary IT services planning needs.• Generated sales proposals for IT products and services.• Developed workflow processes for client’s IT inventory. -
Account Manager (Damballa Inc)Core Security Mar 2016 - Mar 2017Alpharetta, Georgia, Us• Consulted with existing class-based customers by proactively determining the customer’s needs and work to identify business solutions.• Strategically planned with clients for their budgetary Cybersecurity services planning needs.• Owned driving an increase overall utilization of cybersecurity solutions and services.• Provided clients with data analysis of cybersecurity threats and mitigation. -
Vendor Account ManagerFirst Data Corporation May 2014 - Mar 2016Brookfield, Wisc., Us• Owned driving an increase overall utilization of card payment solutions and services.• Trained client on best practices for successful use of card payment service programs• Subject Matter Expert for merchant credit card processing account management systems.• Maintained the customer’s overall satisfaction and customer retention by providing quality accountmanagement, customer service and technical support.
Al Terrell Skills
Al Terrell Education Details
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Morehouse CollegeGeneral -
Morehouse CollegeSociology -
Mackenzie High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Al Terrell
What company does Al Terrell work for?
Al Terrell works for Paymentvision
What is Al Terrell's role at the current company?
Al Terrell's current role is Client Success.
What is Al Terrell's email address?
Al Terrell's email address is at****@****ghx.com
What schools did Al Terrell attend?
Al Terrell attended Morehouse College, Morehouse College, Mackenzie High School.
What are some of Al Terrell's interests?
Al Terrell has interest in Music, New Technology, Travel.
What skills is Al Terrell known for?
Al Terrell has skills like Account Management, Customer Satisfaction, Training, Customer Service, Salesforce.com, Sales, Team Building, Negotiation, Time Management, Creative Solutions, Advertising, Leadership.
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